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February 2024 by Ramin Mansoori
Second floor was a bit messy, but it’s located a great area.
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February 2024 by khadijah baxter
Its closing soon Jan 27th!
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January 2024 by Wilson Fujinaga
Used to be a nice place to get something cool but it’s gone downhill since COVID. Messy interiors, minimum options, low energy. And it’s always boiling hot upstairs!
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December 2023 by sonya johnson Johnson
Good buys and attentive staff
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November 2023 by MA
Customer service wow just wow he won’t even answer us when we speak to him ?!!Unbelievable
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November 2023 by Thais Oliveira
Nice selection. Salty price
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November 2023 by Amina Coulibaly
Got a beautiful handbag and shoes! Zara is Zara ?
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November 2023 by Benito Blancarte
Very nice not expensive clothes
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November 2023 by Lionel “Swiftie” Rodriguez
I had a negative experience from the moment I walked in. The two doormen at the entrance were too busy talking to each other to hold the door for me. None of the associates acknowledged me when I entered. When I asked an associate for an item in a different color, he nonchalantly pointed me to a different associate. I was informed that there are no baskets available so I asked if I could leave my items at the register as I continued to shopping and was rudely told I wasn’t able to do so. Poor customer service. I did not have any positive encounters and ended up taking my business to Express across the street.
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November 2023 by Lionel Rodriguez
I had a negative experience from the moment I walked in. The two doormen at the entrance were too busy talking to each other to hold the door for me. None of the associates acknowledged me when I entered. When I asked an associate for an item in a different color, he nonchalantly pointed me to a different associate. I was informed that there are no baskets available so I asked if I could leave my items at the register as I continued to shopping and was rudely told I wasn’t able to do so. Poor customer service. I did not have any positive encounters and ended up taking my business to Express across the street.
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October 2023 by David Benizri
Incompetent staff, stay away from this location. They forgot to remove a security tag a shirt I bought and than refused to take it off without the receipt when I walked into the store with the shirt and showed them my credit card history on my phone. Super unhelpful
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October 2023 by G Dalmeida
Great clothes to look at. Fit is inconsistent. Prices are very good for the style And look. You look like a million but you pay barely a hundred. The clothes don’t last long…. Must take great care…. Watch sizing. Enjoy the outfit whileIt lasts.Customer service is not good at allOn the floor. At the cash register they are friendly and smiles and want to help but those on the floor don’t know the store. (Westfield Mall Montgomery) I’ve never been there when they knew where things were. The Washington DC store’s staff seems to be a littleBetter.
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October 2023 by Kamsha R. Maharaj
The service from staff is abysmal. If they put the amount of energy in greeting customers kindly when checking out as they do announcing the store's closing time, there would be a different story.
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October 2023 by bijal m
This store management is terrible. Sold me a shirt without a button on the sleeve and refused to fix this issue or mark as damaged
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August 2023 by Abriana Luke-Scales
This store is so beyond unprofessional and unorganized . They hire anyone and do not train them on proper procedure. Every time I leave here its an unpleasant shopping experience. The new unexperienced & untrained employee did a not give me a receipt and now I am having to hassle to get my money back. They showed no concern or effort to assist me in finding the receipt or the girl who checked me out to simply ask her if she remembers or can recall giving me a receipt! They wouldn’t even ask or find out. I know she is new because i heard her say it yesterday the day of my purchase & it was confirmed today by another employee. DO NOT SHOP HERE! Or always ensure you have your receipt!
