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October 2023 by Sarah Wile
Amazing to work with— huge shout out to Michelle for going above and beyond with her support. Very grateful for your help!
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January 2023 by Steven Caswell
My name is Steven Caswell,I recently called in to try and resolve a couple overdraft charges that were accidently triggered on my account. I was told that there was nothing that could be done. I am going to be switching my military direct deposit and you guys can deal with the overdraft fees. Horrible customer service towards a Military Veteran. Community Powered FCU should be ashamed of themselves.
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April 2022 by Don Werts
Terrible been dealing with for 7 years they have the worst fair act credit reporting. They have on numerous occasions not reported to credit agencies incorrectly and takes moths to correct their incompetence. Terrible and frustrating
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August 2021 by Keith H
Had an account here for almost 30 years. I can’t tell you how many overdraft fees I’ve paid over that time frame, taking advantage of poor people. No other bank operates this way! I had asked one time to if I could be credited for one fee and was advised “ yes, but we’ll have to close your account.” My suggestion would be to opt out of overdraft protection all together . They place a hold on transactions for days , weekends mostly .
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July 2021 by Jay L
Hands Down the Best Bank I have ever worked with
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July 2021 by Barbara Kerrigan Day
Lori Goldey did a phenomenal job to work with us to rush our home improvement loan to completion when our AC went down in the July heat. We appreciated her professionalism, how she ensured every item was handled efficiently and did it all with a smile. Thank you so very much!
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June 2021 by Joshua Cross
Community powered is full of staff who make you feel more then just a customer but an important part of the credit union with staff who help in any way they can .
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April 2021 by Brianna Forry
Great accounts with no minimum balance fees or unnecessary products that I need to have for the accounts. Easy online banking and bill pay with friendly staff who takes the time to walk through how to use everything.
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August 2020 by Matt Gavidia
I have been banking with them most of my life. For some reason this year I have noticed after several months of overdraft fees that this bank is guilty of manipulating your transactions to incur and overdraft fee. Would not recommend banking here but great to open up a savings account for a young adult and good credit building options.
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March 2020 by Gina Eagan
Great place to bank! Wonderful people and service.
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October 2019 by Donnamarie Cassetta Lestardo
Awesome,Free Checking,Very Helpful and Considerable People.
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October 2019 by Iyohn Stokes
I would like to thank Lori Goldy of the New Castle Office for her assistance and professionalism. Lori was able to evaluate every possible savings and provided the best products, leaving me extremely happy!
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May 2019 by Melba Franklin Saxton
Great employees. Good savings rates.
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February 2019 by Janice Garner
The reps were very helpful and knowable about everything. The Office was very neat, clean , and inviting.
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November 2018 by Brooke Washington
I initially had a great experience with this for the first and a half year. My initial issue is that they don't have a center that you can call over the weekend outside of business hours, for issues that cannot be resolved without a bank associate. When I lost my bank card come to find out they have a third party affiliates that handles the initial process that does not communicate well with the bank branch and vise versa. I lost my chipped bank card and went to file a police
