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March 2024 by Rob Krentz
The store was neat and clean and there are everything you need from a drug store.The prices are not cheap by any means,but any drug store in the area isn't cheap.There are self checkout stations and there is always someone up at the cash register
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February 2024 by Shonna Joys
The minute clinic is never on schedule . The pharmacy is very busy . The staff are just there .
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February 2024 by Gabriella “Hugi76” Bruck
Drive through is very slow unfortunately...
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January 2024 by Chris B
Pharmacy staff at best misinform customers, at worst they appear to have difficulty reading/interpreting their internal pharmacy database, raising concerns of competence and safety regarding refill/dosage of medications. Staff also appears almost aggressively disinterested in hearing about this issue, let alone actually dealing with it (one staff member hung up on me as I was attempting to point t this out, stating there's nothing they can do). Currently on phone with corporate to advise them of this issue as well
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January 2024 by Providentia
Long waits, super confusing rules about how you can get meds, nobody knows anything about stock, prescription isn't ready when the website says it is, they don't let you know when it's ready, lunch hours aren't posted, have been given wrong meds, have been incorrectly charged, will not communicate with CVS Caremark. The workers are nice, but everything else is so bad the only reason I go is because it's the only place insurance covers. I have to drive over 30 minutes to get bad service.
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December 2023 by Andrew Bruce
This place is a DUMPSTER FIRE . I require a certain prescription every month and every month the seem to NEVER HAVE IT IN STOCK !!! I even have my Dr send it over at least a week in advance and they still can’t get it correct . I called Saturday to make sure that they had it Monday I was told it would be ready at 8:30 am on Monday I call Monday they told me an hour it will be ready then I get a text saying it won’t be ready till Wednesday at this point I’m DONE with CVS so sad absolutely pathetic !!!!
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October 2023 by Michael Zuckerman
Pulaski hwy Bear Delaware store by far the worse CVS next to the kirkwood hwy location. Little to no communication or bad information. The wait time for Pharmacy inside or drive thru is always a minimum of 30 minutes so bring snacks and patience!
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September 2023 by Thomas Lunt
They always close earlier than their hours show. They say 10pm but I show up at 9:40 and the doors are locked already. I give up on CVS
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April 2023 by Kathiravan Sundaresan
Always a problem in getting the prescription status. Either no communication from the pharmacy pro actively or provides incorrect information every time. Will change my pharmacy right away since I don’t see any improvement in their process
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March 2023 by One of A Kind
Be ready to wait for a long time if you choose this location. Make sure you have your patience hat on. This is an extremely popular and convenient location so the lines are always long and there r few staff to assist. Pharmacy both drive thru and inside the store is always crowded no matter what time of day. Most of the staff there are working non-stop and it shows as they appear burned out and overwhelmed. If you ask a question most of them get irritated at having to go check out the issue. Going to other locations (this is the Pulaski highway location in bear Delaware) or pharmacies is not much better so I believe the reason people still patronize this location is because there aren’t many other options or solutions. They send surveys but if those helped I’m sure we would see more changes especially at this location. CVS seems to have bitten off more than they can chew because they’re trying to get all the business but once they get it—they manage it a EXTREMELY poorly.
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March 2023 by sharon s
I would rate it less if possible, the store is fine but the pharmacy is problematic and the person answering the phone in pharmacy should be fired. She tried to over talk me both times and instead of trying to reprocess the approval the first time she wanted to tell me that it was not approved. Even after I said I just spoke to the doctor about it.Another time I was in line for 10-15 minutes and they put up a closed sign after helping the person at the counter. They also over price all the medicine if you look at goodrx, all my medicine is cheaper else and affordable. I see a lot of elderly people there for medication and its so messed up. Riteaid is definitely better.
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March 2023 by Glenn Phillips
I have had good experiences since switch to CVS. The people working the Pharmacy are helpful and courteous. Even if the line at pick-up is longer than normal, the wait is much shorter than I have experienced at other drug stores. They manage all of my prescriptions well.
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March 2023 by Mike A.
Store itself is nice and good location.The PHARMACY, on the other hand, needs major improvement. Never have I experienced such unprofessional and bad business practices in my life other than the CVS on kirkwood hwy.My doctor sent a prescription order in at 1115am. EST USA. I arrived at 12:55pm EST USA after waiting on line for what felt like eternity but was about 15 minutes, only to be told that my Rx was not ready yet and to return in 20 minutes. So I did return in 20 minutes and waited yet another 15 minutes only to be told by the same person that turned me away originally that we are now closed for lunch. They saw me in line way before lunch time and they told me to return in 20 minutes... I was told yet again we are closed can't help you now come back after 2pm. I am here now. You told me to return. My RX should have been completed than go to lunch. That is what a good business does for their customers!!! PHARMACY needs new staff or education in customer satisfaction
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February 2023 by joyus lion
The drive thru line for prescriptions takes waaaaaaaaay too long! If someone has a problem they should get them to park and come in the store!
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December 2022 by Lisa Swain
Love these people. Very caring and helpful despite their non stop prescription filling and kind care above and beyond any normal job. The best in my book.
