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December 2023 by Gonul Macara
This place needs providers actually knows what they’re doing!!!! I took my kid there for ear ache at 8 in the morning and the doctor said his ears were fine. Oh but the nurse said his ears looked red! Send me home with no medication. I took my kid to pm pediatric at 10 am and they said he has ear infection and gave him antibiotics. Just wasted my time and money with no treatment. Will never go there again!!!
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December 2023 by Thomas Liao
I had a yard work injury by a long tree spine on the back of my thumb, and the Physician was so helpful to help me to get that out. I am so thankful the facility is near me with great staff there. Thank you so much!
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November 2023 by Murshed Khan
The Nurse Practioner was knowledgeable, helpful and went the extra mile to make sure I was okay. The front desk step took the necessary steps to ensure I was located in the system. Friendly and all smiles
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November 2023 by Janet Lott
Very attentive staff from coming in to door to staff taking all info in examine room to examine staff very good listener and the follow up the next day on the phone much appreciated
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September 2023 by Twilight_Lupine Silva
Just had an amazing experience here. I was seen very promptly by the nurse and the doctor, and they were both very patient with me. They listened to me and answered all of my questions and ramblings, and gave me advice on how to treat myself. Even the people at the front desk were very nice.
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August 2023 by kayla dvorak
Staff are beyond kind & welcoming. Very clean & comfortable enivronment. Truly the best medical office I have ever been to
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July 2023 by Maliha Fatima
We visited this urgent care yesterday to get our baby checked. We are visiting from Florida and our little one was feeling sick. The ENTIRE staff was super friendly and helpful! The Physician’s Assistant did a thorough job of checking his ears and throat.I am extremely pleased with the customer service and friendly environment. They understood that we are worried parents and took care of us!
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June 2023 by Melanie (Lanie)
I had a recent (5.25.23) visit that was absolutely terrible. First, one nurse was lovely and seemed to be doing all the work. She worked hard, asked if I needed water when I was coughing, took every single patient back, and did it all with kindness. And never once joined the gossip circle. She deserves a raise!!While sitting in the waiting room, the Doctor and nurse practitioner were more focused on talking and gossiping than the patients. Even heard them complaining about 1 star reviews. Can’t imagine why?! They’d be with a patient for about a couple minutes and then spend roughly 15-20 mins gabbing with each other. Needless to say, that meant an unnecessary long wait. And, on top of that, the constant chattering just gave me a headache.When it was finally my turn, I got the nurse practitioner. It felt very rushed as she checked my sinuses, said it was allergies, what she was calling in (a nose spray) and left. As I walked past, she was talking out loud with the person writing her charts about my symptoms for the entire lobby to hear. So, thanks for the patient privacy??? Glad it wasn’t anything embarrassing.Oh, and by the way, it’s not allergies. It’s a sinus infection that could’ve been treated a lot sooner and not gotten progressively worse had they actually cared about doing their job properly and took proper care of their patients (and their privacy!). I could’ve had some relief now, and not have to worry if I’ll be sick for my aunt’s funeral because I won’t get the proper care in time.
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April 2023 by C Hamil
Billed for COVID retake that they lost. Practicciner was in a rush to leave and never sent test to lab.Had to return & billed for it.
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March 2023 by Andrew I.
Absolutely incredible how much they don't care about you. I was in and out super quick only because I was not sick enough to be helped. The doctor said just give it 2 weeks and I'll be fine and refused to listen to my complaints and asked me to leave. It's been 2 months since then and I'm still sick. Don't go here, save yourself your copay and go somewhere else where they care.
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March 2023 by Wesley Elmore
Terrible experience, one of the ladies up front took my money, lied and refused to serve me. Then told me to come back tomorrow knowing they were closed the next day. She charged my card, told me it was declined and I told her it was not and they money came out of my account. Shes not hearing me out so then I show her my account and the charge and she says that’s not them it’s someone else. Then finally she admits that the charge was made by them and her. But she still Denys that the charge went thru. I told her declined transactions don’t show up on my account only approved ones and she still insisted it didn’t go thru. I call my bank and they confirm that it went thru. She still denys it and says that since it’s pending that means it didn’t go thru and I’ll magically have my money back tomorrow and that if I come back tomorrow and the money isn’t back they can treat me. Here it is the next day and the money still isn’t in my account like I told her it wouldn’t and they are closed and she knew they were closed today so she did this on purpose. So now I am out of my money and I’ve been lied to and still have yet to be seen. I CLEARLY need to see a doctor because I have a really bad limp and can’t even walk because I need to get my Achilles look at that’s the whole purpose for the visit. I will be getting the employee name and i will make another review with her name it in once they open tomorrow. So here is it next day my money gone and still haven’t been seen. It’s crazy cause she was actually training other employees as well. I couldn’t imagine that horrible customer service being taught to the rest of the staff. Y’all gotta do better. Smh
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February 2023 by J G
Staff is wonderful and very professional. Just remember that you need to sign in first as soon as you walk in. They have a staff so the reviews are way outdated. Doctor James is awesome and knows her stuff. Her nurse Megan was very pleasant to work with as well. I 100% recommend this urgent care facility to anyone in need.
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February 2023 by White Glove Carpet Cleaning
I was just at urgent care 510 minutes before they were getting ready to close they took me in and were so nice and helped me I was having problems breathing they gave me a treatment staff was great this place thank God for them I might not have made it through the night if it wasn’t for them thank you everybody at urgent care I need it you’re a lifesaver I feel 100% better
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November 2022 by DORISA CHANCE
My experience at Go-Health Urgent Care was wonderful. I was cared for by a team of verycaring professionals. The team included Carolyn Weekes Provider, Amelia Erwin PCC Kathryn Hayes Scribe, and Xania Hutchinson RT. I went to the Urgent Care about three weeks ago, but I couldn't find my little list of the team members. Each team member deserved to be to be recognized for their unique contribution to my experience. I was cared for by the best health care team Delaware has to offer. Carolyn Weekes' bedside manner is second to none. I was fortunate to be seen by such a caring professional. I hope I don't have to return any time soon, but if I did, I would walk in with the confidence of knowing that I would be in good hands. Thanks again for providing me with such excellent care in such a demanding environment.
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September 2022 by Taylor Jackson
Had a serious matter regarding my hearing dome stuck in my ear. They refused to take me even though I lived 5 minutes away!
