Kirkwood Bottled Gas Co., Inc. is a family-owned business with over 20 years of service in Middletown. Customers appreciate their reliable and friendly service, noting that the company always fills tanks within a day of request and offers prices that are cheaper than competitors like Schagrin, often below the state average. The company is known for its honesty and willingness to go above and beyond, such as replacing a 500-gallon tank free of charge after a leak was detected during a self-inspection. Although they do not specialize in heater repairs, staff have the knowledge to assist with issues, and they have helped customers get their heaters back up and running at no extra cost. Customers feel valued and treated like family, especially when they encounter difficulties or need understanding, such as when a customer fell behind on payments. The company’s old-school approach is appreciated in an age of technology, emphasizing that doing one's part leads to fair treatment. Professionalism is highlighted by their punctuality and ability to handle complex installations, even in difficult landscapes. Overall, many customers highly recommend Kirkwood Bottled Gas for their affordable prices, dependable service, and friendly, family-style customer care.
Been with Kirkwood gas for 25 years I have never had problems with them they have always gone above and beyond
November 2023
Unbelievable service! Service is prompt and reliable!
September 2023
Previously used AmeriGas and their service was horrible. Very inconvenient and not consumer friendly.... Kirkwood gas is amazing!!! You can tell they are family owned and run. Awesome awesome people. Will only use Kirkwood gas from now on!
