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November 2023 by Mike C
This is definitely a well maintained location. Staff is always friendly and accommodating. I always see them thoroughly cleaning and sanitizing the gym and equipment. If a piece of equipment breaks they’re pretty good at getting it up and running quickly. The gym members are also courteous and everyone rerack their weights, etc.The only downside is that it lacks some amenities like the steam room. Which is the only reason I didn’t give it the full 5 stars.
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November 2023 by Tansolo 1
Nice place to work out except for the dipsticks who dont put the weights back leaving a mess on the floor. One idiots who bring his kids and let them run around in the weight area. Machines showing their age and not being repair for weeks or months at a time.
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November 2023 by Black Barron
While getting ready for our wedding my fiancée and I decided that it would be best to get a personal trainer (2022). Seeing that our wedding is for 2024 we believed that we had time to get in shape. LA FITNESS was our go too. We signed up for 8 sessions a month for a year. The first trainer we started with left within 2 weeks for another place.We were in limbo for 4 weeks, being charged for training sessions we did not have a trainer for. Finally after repeatedly contacting the staff we were contacted by a trainer. To sum this experience with him up, the trainer aggravated an injury I had surgery for (which he and the staff knew about prior to signing up) and this trainer was trying to hustle us for private training sessions (to pay him). At this point we were still owed 8 sessions.After my fiancée advised the district manager at the time with well worded letter. That situation was resolved and we received another trainer. This trainer worked out well but left and we were in limbo again but this time for 5 weeks.Kevin was assigned to us as a trainer. This time we received a trainer that was worth what we were spending. We saw results and he worked diligently with us.We ended our contract in August and was promised by the now former District manager that we would receive our 18 sessions that were owed. THIS NEVER HAPPENED AND OUR CREDIT CARD is still being charged.We have made several attempts and the on-site staff has made several attempts to have this problem resolved. To no avail it has not been rectified. It seems that LA FITNESS doesnt care about us as customer. I might have to seek legal help regarding this issue.
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October 2023 by Cole Shaffer
This gym is huge and has a lot of great equipment. Though sometimes it feels kinda grungy, with dirty bathrooms, broken sinks, no toilet paper, etc. but the point of a gym is to exercise and this place is great for that purpose
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October 2023 by Ian Robinson
Been there like 6 times within the last year to cancel my membership. Apparently there’s only one person that works there that can cancel a membership (1 specific manager) and they are never there (Always a story.) This place will try to hold you hostage to get more money, don’t sign up.
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October 2023 by Yuanli Wang
The lifeguard lunch break schedule in LA Fitness Bear DE is always a mystery to members. You need to call them first to know their schedule before you are planning to swim there because you never know what time the lifeguard will take a break. Good luck.
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September 2023 by Shameka Marshall
Nice place with plenty of room to workout in various ways. The pool and sauna are nice additions.
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August 2023 by Roger Bullock
Great atmosphere. Friendly staff. I always have a good workout between the equipment and the classes.
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August 2023 by Imani R.
As a woman I do not feel safe and comfortable at this gym! The employees have tried to make advances on me. Some of the members are completely inappropriate. Please go somewhere else!
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July 2023 by Don C.
First time at this location. Great place. Very friendly staff, clean gym, and people working out were also extremely friendly. Would definitely recommend! I'll definitely be back when I'm in the area!
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July 2023 by Ines
I joined this gym online used the facility twice because every time I went it was so busy and packed I never got to finish a workout. Trying to cancel is the biggest pain in the neck can't print out form, moved out-of-state and not able to go into an LA Fitness near me because the closest is 25 minutes away. Canceling should not be so difficult especially since everything now is done electronically.
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June 2023 by Jessica Carasco
Will come to Workout when I feel I can, people that joined me up were great! I felt though pressured to join with a personal trainer , even when I said lots of times an additional fee is not in my budget, He cont'd to be aggressive and try to make his commission, before I finally shut him down. So that part you all need to work on . When a customer says no, its no! Everything else great! See ya soon! Thank you all! ???
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June 2023 by J
Top notch LA Fitness location, with beautiful facilities that even features a lounge area! Highly recommend if you're traveling in the area.
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June 2023 by Amber Davis
Very friendly and helpful staff! Only complaint is that when I get here in the morning, it is very frustrating that there is never a lifeguard and you have to wait to swim until lifeguard is on duty. They should have a lifeguard scheduled to work all operating hours that the gym is open, so that they don’t have clients waiting around for the lifeguard.
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May 2023 by Julia W.
wish I could give 0. not only that most treadmills and ellipticals belts are loose and tv only have 3 - 4 worthless channels but they are very scammy. first there are no phone numbers to talk to anyone higher up only an email that they don't reply to but on top of that they don't honor what they literally put in your contract. when I signed up there was an early cancellation option for $99 and when I actually tried to cancel (only option over mail) it took them 3 weeks to email me back saying they will cancel at the end of my original term. I'm going to fight this and take it as far as I can. just want to warn people how terrible they are please don't join their scam
