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February 2024 by Leo Yuknevich
Easy in easy out.
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February 2024 by dennis thomas
Stick with the Home Depot. This lowes in Bear Delaware not a good customer experience. The people working there are clueless as to where things are. They really need to train their reps better....
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February 2024 by keri thomas
The people were helpful! I love shopping.
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February 2024 by Mary Frieson-Jones
No details are needed. They are helpful and nice. Also they answer any questions I asked and that's it.
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February 2024 by Phil DiMarco
Went for two bags of salt. When I got to my truck I learned that there was holes in one of the bags. I went in to exchange and they had to call a manager. When Candace the manager came over, she started by accusing me of putting holes in it, and then she said she was not going to “take a loss” on it. She was ignorant and disrespectful. And unfortunately it escalated. All this over a 10 dollar exchange.Corporate was very helpful and gave me a 15 dollar gift card. But needless to say I won’t shop at this lowes until the have a real management team.EDIT: How Candace is still employed here is beyond me. She has four reviews specifically about her conduct and disrespect. Fix it LowesEDIT 2: Thanks for the response Lowes. As much as I would love to spend 20 minutes on hold or speaking to AI robots. I feel I’ve made my stance pretty clear. Thanks
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February 2024 by Patti Robinson
Awesome place.
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January 2024 by Hector Alcy
It's a big box full of cheap stuff
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December 2023 by Bill Hughes
Excellent service by Evelyn in the paint department.I needed a gallon of exterior paint and her friendliness and expertise made my job easier.
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December 2023 by Sumer Dyer
I was disappointed they didn't have a lot of greenery every year. I get Garland from the outside garden area in the area and in associates said they just didn't get a lot this year and what they do have looks pretty sickly.
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November 2023 by FZK FZK
Many products shown online on the Lowe's website as being in-stock at the store are not actually available in the store. The store is a disorganized mess. Item locations in the store either don't match what's shown on the website or the locations are just completely missing online. It took forever to find and flag down employees to help, only to be told they did not have the items despite the Lowe's website showing multiples of the items as being in-stock at the store.
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November 2023 by Bryan Marrero
The restroom or bathroom is awful. Everything is broken. The toilet sets and the toilet paper dispensers are broken. The restroom needs dire repair.
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November 2023 by Chad Fenstermaker
$34 a quart Valspar defense one coat exterior PAINT + PRIMER isn't PAINT or PRIMER according to the joke of a manager Candice and story changing James in the paint department even though the can says PAINT + PRIMER. And the name of the product literally has the words PAINT + PRIMER in it. I bought $45 worth of 2x4s and the most expensive white PAINT + PRIMER lowes had to offer, $34 Valspar defense one coat exterior PAINT + PRIMER, because I wanted them to be sealed from the elements. Well the PAINT + PRIMER didn't stick to the wood at all. Just simply scratching the wood lightly with my finger nail removed the paint. So I brought it back to lowes and told them that their $34 paint sucks and because it didn't stick to the 2x4s they're junk now to so your $34 top quality paint just cost me $79. The customer service lady calls the paint guy James who comes and tells me that it didnt stick because I needed to seal the wood with a primer before using the PAINT + PRIMER, because that makes sense. But then he changes the reason it didn't stick to it didn't stick because the can I bought that says PAINT + PRIMER is in fact not PAINT + PRIMER and that this is my fault for thinking a can that says PAINT + PRIMER is actually PAINT + PRIMER and that I should have asked for help. Not only did he say it's not PAINT + PRIMER, he said it's not white either, which completely blew my mind considering theres runoff on the side of the can from when we painted clearly showing its bright white paint. After realizing he's not gonna get me to just accept these made up ridiculous delusional excuses he says he'll get a manager. Well once Candice shows up it's obvious he told her these asinine reasons and her having maybe 3 brain cells thinks this is in fact true and tells us that she, who is representing lowes, is not going to stand behind their product and will not refund us for the junk PAINT + PRIMER or the 2x4s that were ruined by said junk PAINT + PRIMER. And she says it's not white either. Where do yall find these people? Great way to lose a customer over $79, not that they care. I guess I'll just file a dispute with my credit card and get the money that way. Most definitely cutting my lowes credit cards after this.Edit- I forgot another great part. Candace also tried telling me I used the wrong wood, cause I guess you can't paint 2x4s, lol like whaaaat? I guess the dimensions of the wood effects the paint adhesion. My brain hurts after dealing with these people.
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October 2023 by Jordan Martin
Waited 15 mins for someone to unlock a fenced off shelf so I could purchase a dewalt tripod light. The employee was called twice over the intercom and never made it to me. If you have enough time in your day to sit around and wait for someone to do their job for a half hour , then by all means this is your place to go. I left emptiehanded since I had other things to do besides wait for someone with a key. I recommend Dover or Middletown lowes to anyone reading this.
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September 2023 by Hassan EL-Wahhabi jr
Came in today and was looking for cabinets the associate in cabinets was rude and condescending didn’t want to answer any of my questions. When I ask for a manager she just walked away. The appliance associate Dominick helped me out and answer all the questions I needed answered
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August 2023 by Beverly Paddock
Jason in the paint department is extremely knowledgeable and helpful about the appropriate paint products and performance. Too many unpleasant experiences at Home Depot so will not go back there.
