Mattress Firm Bear provides an exceptional shopping experience for those seeking the perfect mattress. The store is staffed by dedicated Sleep Experts® who undergo over 200 hours of training to ensure customers receive tailored solutions for their sleep needs. They offer a wide selection of top brands, including Sealy®, Tempur-Pedic®, and Serta®, all at competitive prices. Customers appreciate the Love Your Mattress Guarantee® and the 120 Night Sleep Trial®, allowing them to shop confidently. Reviews highlight the outstanding customer service provided by staff members like Frank and Harts. Customers have praised Frank for his patience and informative approach, making the mattress-buying process enjoyable rather than daunting. Many have noted significant savings, with one customer saving around $1000 on a mattress deal. Overall, Mattress Firm Bear is recognized for its knowledgeable team and commitment to customer satisfaction, making it a top choice for mattress shopping in the Delaware area.
Go in and ask for manager Rachel Eser ! She has a delightful peaceful demeanor and seems to very much care about finding the correct bed for people . The place was burning hot , no air conditioning and 94 inside but she was happy and cheerful and gladly answered all my questions and helped me make up my mind about the correct... read full comment
July 2026
Rachel was patient and not pushy would recommend to a friend she gave us space and only interjected when needed she let us take the time to find the right bed for us
July 2026
Went to get a mattress for my elderly mother and Rachel was dynamite! Got a great deal ! Would definitely recommend getting your next mattress from Rachel !!!! Aaaaaaaaa outstanding service
