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November 2024 by John Schulte
I feel very comfortable with these guys at Fox run branch they always help me with my banking issues and r very nice 👍
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February 2024 by Julie Wilson
I felt safe using this ATM
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May 2023 by Michelle Emanuel
I deposited a check with this bank for my closing for my new home that was gifted to me by my mother. Thus check has been in hold since 5/13. An official check from chase!. They blocked my account so all my bill pay bounced back and now my car insurance had canceled. This bank is racist. They think I'm a thief when I'm just trying to purchase a home. It's been two weeks! Don't put your money in this bank they will racially profile you
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May 2023 by Ozone11436 C.
10 minutes agoNEWI deposited a check with this bank for my closing for my new home that was gifted to me by my mother. Thus check has been in hold since 5/13. An official check from chase!. They blocked my account so all my bill pay bounced back and now my car insurance had canceled. This bank is racist. They think I'm s thief when I'm just trying to purchase a home.1
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March 2023 by Raul Roman
The worst attention ever, look like they hired former McDonald's employees. Lazy people
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December 2022 by Timothy Warden
They have a bad ability to take directions we have pacific instructions for the lady that worked there and she did not listen to anything we asked her to do it and we ended up getting screwed over in our bank if you’re going to go to a branch do not go to this one they have a bad ability to pay attention
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December 2022 by Beck Marston
Some of the most rudest customer Service The teller was incredibly rude & impolite wont be goin back .
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October 2022 by Nicole Miles
They have closed both of my accounts. I have been on hold since 5 pm it's now almost 9pm...... I am gonna close my accounts.....
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August 2022 by Rob Krentz
I went to the m and t bank because the automated services by phone was on the fritz and I needed help with my account balance and to see if I got paid today by my employer and the teller was able to help me with my account. I've been taken good care of by Gaby and Megan for more than a year every time I come to the bank they do there best to help me with my bank accounts.I was just at M and T bank and a new teller has helped me out several times her name is ,Nicolette she helps me get my accounts straight and she does it with a nice smile.They have several new tellers and they are very helpful.
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June 2022 by Wendy Amilpas
Teller Carmen G was very rude because I wasn’t standing where it said wait in line here. Even though I had been standing there but since no one had acknowledged me i moved forward. Her and another coworker were instead talking about flights. She then told me to go up to her and started giving attitude because I wasn't by the sign. Im a very calm person but she fueled me up. If she doesn’t like her job maybe she should get another where she can be happy ! Im very disappointed and unsatisfied with the customer service she provided. I will definitely not be returning to this branch.
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March 2022 by Debbie Hatton
I’ve tried 4x to talk to someone about my deed I have not received after paying off my mortgage. 1x I got a human & they couldn’t help me. Your life will pass before your eyes before you get help. They are quick to take your money though. Awful customer service.Can’t wait to change banks asap.
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February 2022 by Demetrius Anderson
Only used outside walk up ATM. Carried out my transaction without any problems. Very convenient in the shopping center. Also a bank branch. Must ring bell for assistance.
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October 2021 by Keisha Laney (White Keisha)
Love My Bank! They always have the answer to any and all questions!
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July 2021 by Rose Ann Thomas
I was a victim of scam/fraud. Instead of getting sympathy, and getting back to me as soon as possible to prevent the situation, this bank made me feel like I am the criminal. Nobody called me to atleast let me provide proofs that I am a victim, they just put my account on hold without letting me know. The teller that talked to me is the WORST, I was sobbing coz I feel so bad about my situation, and she’s yelling at me telling me I’m yelling at her, other employees that were there doesn’t even care that their employee was yelling at the crying customer. She intimidated me just because I’m Asian? I decided to just leave coz it was embarrassing. After my situation is cleared, I won’t ever do business with this bank and this branch ever again.
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May 2021 by KZ stay true
Take forever to do anything, often puts my money in the wrong account even when given the slip. Unhelpful... no where near as good as the middletown location
