Rent-A-Center offers a quick and easy website experience for customers. The manager was great in helping with the setup, even providing a temporary solution until the ordered item arrived. Customers had a positive experience with the store staff, who were professional, helpful, and provided excellent customer service. The employee Kia, in particular, was praised for going above and beyond, understanding the customer's needs, and making the process smooth and easy, especially for a single mother. Overall, Rent-A-Center provides a reliable and customer-focused service.
The website was quick and easy to use. I would have liked other ways to verify my identity, my phone is currently disconnected, but, hopefully, when I go to my local store, I'll be able to handle it.
October 2024
Manager was great to work with helping me get setup even accommodated me with something temporary until what I ordered arrives.
September 2024
I had a great experience with Kia. She made the whole process easy. She sent me pictures and communicated with me and help me make a decision. She is a gem.
