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September 2025 by Christina Weckerly
Both Robin and Bill were very helpful and determined to get me the best price both with car and new insurance. I was able to walk out same day with the car and they had great customer service (:
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August 2025 by Gabriel Cofre
Today I went into this dealership with my fiancée to ask about SUVs. From the very beginning, the experience was upsetting. The salesperson looked only at my fiancée (who is American) and completely ignored me (I am Hispanic). When she went back to the car because she wasn’t feeling well, I continued asking questions, but the treatment didn’t improve.
I asked about a Nissan SUV, and the salesman said it was already taken — then added that if I bought quickly, he could “give it to me” because the other buyer was slow with paperwork. That already felt like a red flag in terms of business ethics. When I asked about financing, the conversation shifted to my credit score. Then he asked me, “Are you going to buy the car without her approval?” — referring to my fiancée. When I explained that I wanted to see the car first, he refused to show it to me, saying: “Sorry, no. I sell too many cars per day and it’s not worth it.”
When I pointed out that this was unprofessional, he dismissed me, saying they had “11,000 people on Facebook” and that he didn’t care what I thought.
The whole experience left me wondering: Was this because I am Hispanic? The way I was ignored, disrespected, and treated differently compared to my American fiancée certainly felt discriminatory and racist.
Respect and professionalism should be the standard for everyone, regardless of race or background. Sadly, this dealership clearly lacks training in values, ethics, and customer service.
If you are looking for a car, please think twice before going here. I am also preparing to file a formal complaint with the BBB.
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June 2025 by S\u0026M Auto
Been nothing but a nightmare. Had nothing but issue with the car since the first day. And getting it fixed been nothing but the run around Dave is never in the office their is never a tech in they have had are car for over month and half and still no fix or what's wrong with it
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June 2025 by Marshall Williams
He lie and he takings money from a woman that is disabled on social security and cannot walk to well and L&I was call on him to take care of those problems. Old New Castle I don't have a plane to give you. This man refuses to address complaint from the BBB, better business b, He won't give her security deposit back and last month rent and he doesn't have safety rail on his steps. And his roof leaks inside the apartment. I'm asking the Mayor to look into this on discrimination as well as a class action. And there are to many mouse's to fight every single day.
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April 2025 by Yolanda Ringgold
Very friendly and fair prices! And service their cars. Work with customers and various payment plans!
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April 2025 by Bryant McKnight
Great experience at Robin Drive Auto! The staff was professional, friendly, and never pushy. They took the time to understand what I was looking for and helped me find the perfect car within my budget. The entire process was smooth, from test driving to financing. Highly recommend for anyone looking for a hassle-free car-buying experience!
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April 2025 by Nemo Roberts
My experience here was amazing. Great people, great customer service.
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March 2025 by Raymere Jackson
I came here from the recommendation of my little brother and I was very pleased with the process and I got the car of my choice
For decent pricing the staff was very nice to me and they welcomed me with open arms such a great experience I would recommend this company to many !!
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February 2025 by Legacy Legacy
Spent his whole day helping me buy a car, he is very flexible and I’m extremely satisfied
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January 2025 by Anthony Foster
David was great , he helped me out a lot and made sure I understood everything throughout the entire process
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November 2024 by Yahya Cherry
Very Great Customer Service And Very Respectful
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September 2024 by Tech With Terrance
Super friendly staff. Explained the sale from start to finish and assisted us with getting our vehicle the same day.
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September 2024 by Terrance Morehead
Super friendly staff. Explained the sale from start to finish and assisted us with getting our vehicle the same day.
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August 2024 by ana
david sat with me for 8 hours straight until i was satisfied with my car, he was very quick and did a lot of work by himself to speed up the process. they were very polite and fun. very easy to negotiate with.
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July 2024 by John Watson88
Very thorough, easy and quick process.
