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January 2024 by Gregory Elliott
Kris was great! She really took care of my needs
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January 2024 by nick karis
The girl Kris in the front office is awesome! Very friendly and very helpful.
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December 2023 by Lucas Construction Services
I have had my Construction Trailers stored there for many years now, never had an issue. Great facility and Kris the on-site Manager runs a first class operation, Kris is always responsive to anything I have asked and always takes care of me. Kris is truly an asset to this organization. Happy Holidays! and Thank you
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November 2023 by Philip Santucci
Recently rented a storage unit for my vehicle for the winter. The property manager Krus was very friendly and helpful and walked me around to find the best unit for me. Very clean and well run facility.
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November 2023 by lindie Jay
Chris and everyone who works at this location is very nice and respectful. I never had any problems. Great place to store your belongings.
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October 2023 by 3rd Wing
Kris was the most helpful when it came to handling my unit and she was very quick to resolve my issues and was very charismatic which made the whole experience very pleasant!
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October 2023 by ANN LOVE
Kris was amazing. We hit a small problem but she handled it and truly helped me out. I recommend.
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September 2023 by Xavier Kelly
TL;DR: Customer service is terrible, find another storage facility to use.I went to move in on Saturday, 9/9 and my unit had been sold to someone else. I had just signed my lease a few days before. I didn’t lock the unit because there was no lock in the unit like there was supposed to be for me to secure it. So I come back with all my belongings, ready to move in and my gate code doesn’t work. My plan was to unload everything in 30 minutes and then go to work but I ended up spending 30 minutes getting set up with a different unit that was littered with rodent poop. And to top it off, I was late to work. I wasn’t offered any sort of compensation for my inconvenience. Please do yourself a favor and find another storage company that actually values its customers.
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September 2023 by Jessica Van Dam
Omg Carmen and Kris were so awesome in helping me straighten out my account and Kris even kept the office open for me! I will recommend this location to everyone.
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August 2023 by Ann Hall
Not impressed with this place at all. There isn’t a working bathroom on site. I won’t even begin to tell you what an inconvenience that is. Also no one seems to walk around or check at the property ever. There wa a broken glass by my unit for two days. I had to ask some one to clean it up so myself or someone else wouldn’t get a flat tire. Not one garbage can anywhere we are allowed to use so there is stuff everywhere. Don’t get me started on all the pot holes. They are making a fortune in this place and they can’t get the potholes or bathrooms fixed. Wish I would have had a chance to see all this before came here. Luckily it’s month to month so don’t see myself staying more then that. With all the storage units around I would suggest going somewhere else before here.
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August 2023 by bryant jacobs
Don't rent there if you are out of state tenant needing to store personal or business items. In order to cancel your contract you have to appear in person. Cannot be done over the phone. Not great for out-of-state tenants.. so you're locked into a contract paying forever until you drive or fly in to Bear Delaware. Not the best policy for business people.
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August 2023 by Edward DiSabatino 3rd
Kris,Don,and everyone that I talk to at Storage Rentals Of America that I talk to are great!They help you out on your payments,especially if your behind!I recommend getting a storage facility from here,because it's a great place to get one!Thank you Kris,Don,and everyone else for helping me out! ⭐ ⭐⭐⭐⭐
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August 2023 by Caroline Hale
Great and friendly service. Extremely helpful and knowledgeable about units and made great recommendations.
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June 2023 by Sean Page
I had an extremely stressful day moving out and find a place with reasonable accommodations. I came to SRA on route and had the pleasure of working with Kris. She was patient and knowledgeable ensuring I received the unit that best fit my needs. Kris went the extra mile and simply didn’t assign a unit she took me on a tour of each and gave me the option. What started off as a terrible day finished with good promise from the exceptional service rendered. I’d highly recommend.
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June 2023 by Kevin Nicholls
Lots of hidden fees, and then more hidden fees. They showed me a unit that was not the one I had expressed interest with in, in hopes I would upgrade. I have made one drop off and the gate was wide open to the public. Only good thing is that it’s close to my home.
