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March 2024 by Maggie Alvarez
At first; I thought I liked it, but as I studied the nails… NO! I’m saying this salon only good for Eyebrows .. if it’s not Nancy, the girl with the apron, and the girl with baby!!! Reschedule or pass. They make conversations with you and ACTUALLY FO GREAT!!!! This picture is making me depressed cuz the nails is too thick!!!! Last time I came here, the girl who sits at station 12 did AMAZING WHITE ACRYLIC!! Give those 3 girls a raise and rid of everyone else.
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March 2024 by Shiemene TORRES-RIVERA
I've been going to get my eye browns, pedicures, and nails for 18 years and still get a great service love them ❤️
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January 2024 by Dymesha Gary
Took my daughters here yesterday and their gel polish is off already! It didn’t even last a day ! They are closed today but i will definitely be calling for them to either fix it or give me my money back!
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December 2023 by Promise Bee
I recently had the misfortune of visiting this nail salon, and let me tell you, it was an absolute nightmare. From the moment I walked in, the atmosphere was colder than an Antarctic winter. The staff at this place has a reputation for being incredibly rude, and my experience only confirmed this!But the horror doesn't end there; the sanitation practices in this establishment are questionable at best, especially when it comes to their pedicure procedures. I couldn't help but cringe at the lack of cleanliness, and it left me wondering whether I should have brought my hazmat suit.Today's visit was prompted by a broken nail, and let me assure you, it wasn't due to my negligence. The so-called "technician" decided to use a paper-thin layer of acrylic during my last visit, and when I questioned it, I was told it was perfectly fine. Now, I'm no expert, but after decades of getting my nails done, I have a pretty good idea of what's acceptable.Fast forward to today when I informed the person who normally does brows but was at the front desk that my nail broke just four days after the last visit. Instead of empathy, all I got was a dismissive attitude and an offer to fix it for the low, low price of 5 dollars. Never mind that the rest of the set was intact - she couldn't care less. When I mentioned that I was just there four days ago, she accused me of breaking it myself, insisting that I must have hit it on something. I tried to explain that I didn't, but my pleas fell on deaf ears.To add insult to injury, the overall feeling I got was that they simply don't care about their customers, especially if they happen to have a different skin color. YES, I SAID IT! I've heard rumors, but today I experienced it firsthand. I will never again patronize this establishment. If you're looking for a friendly place that cares about its customers, DON'T COME TO this salon. Oh, and did I mention my set cost $75? I'm not complaining about the price, but having to pay for a shoddy job that wasn't my fault is simply unacceptable. Save yourself the trouble and find a salon that values its customers and their hard-earned money. Never should people go where they are not welcomed just tolerated!!!
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November 2023 by Amy Herrmann
Been going here for 6 yrs and moved 45 mins away and still remain a client Antonio
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October 2023 by Mary Badger
The nail tech did a wonderful job regarding my gel nails.
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September 2023 by Miss Sheen Sheen
I used to love this shop (mainly for my brow servicing), but not anymore. The male owner is always wonderful, excellent customer service, but his wife (or I think that is his wife) leaves a lot to be desired. Today was the 2nd time I came in to have my brows serviced and her attitude was stank! I actually ended up leaving and I will not be coming back. Yes, they are good, but there are many others in the business who do quality work who will be more appreciative of my business!Do I recommend you go there... Absolutely NOT!!!
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September 2023 by Cherlyn Betts
They do not stick to appointment times. EVER! You schedule a time and the operator is doing another client and yet you are expected to WAIT until they are done. I sooo miss going to the salon I used to go to a few years back in North Wilm. I live too far out from them now. However, I'm seriously thinking about making the sacrifice and taking the hike up there because this is ridiculous!!!
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July 2023 by Annu Alexander
I went to get a manicure, pedicure and gel nail polish done. After my service as I was leaving the shop I noticed the edge of my nail was sharp and pulling against my dress. I told one of the lady there. Instead of addressing my concern she snatched my hand and very rudely and disrespectfully yelled at me. No one treats their customer in this manner. I asked for her name. She refused to tell me and mockingly said "no name".However, two of my acrylic nails came out in just a day and the gel paint from my toe lasted for only two days. I have decided to never go back there. I will be sharing my experience with my friends who go there. They better learn to treat their customers with respect if they don't wanna loose them.I don't even wanna give them 1 star but if you don't they don't let you post. It was indeed a terrible experience. After paying $130/- plus tips additional this is how I was treated.Services: Acrylic nails
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July 2023 by Yonta Jasper
The first time I went I made an appointment and people who made appointments and were late were seen before me. I went today with no appointment and waited an hour and was never given an update on when I will be seen. People walking in after me being seen. The clerk or nail tech claimed they had appointments. I left. I wasted an hour. Never again!!!!!!
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May 2023 by Theresa P.
I had a gel manicure - within 2 days they peeled off. I came to get them fixed, which they agreed to do. They told me," I cannot have gel manicure because my nail beds are too oily, I should have an overlay or tips." I agreed to get an overlay and ombre colored. They only credited me $10 for the paint instead of the 30 that I paidSoooo greedy this place
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April 2023 by Shamika D
I've been coming here forever. My normal tech of 8 years Kenny, moved out of state?. I was devastated because we had build a relationship and rapport. However I tried the owner Tony, and he stepped up to the challenge! He's also creative and picked up my energy immediately. I'm still able to just sit down and have conversation. He takes care of the rest - colors, designs and allows me to just be! If you're looking for fresh, designer and originality visit Tony!The 2nd photo is 9 months later and Tony did it again ?!!! I sat down and he did the rest! 2023 Festive Birthday Nails. Thank you Tony!Services: Nail art
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April 2023 by Amber Phillips
I went 3/17/23, & a young girl did a full set of the dip powder nails. I’ve had them done years ago & they were great. This time the girl didn’t use the dip powder just like the acrylic like ur supposed too! She put a clear coat on & dip the powder onto the nail & dusted it off in 3 coats. Well my thumb nail & pointer finger on my right hand broke (when picking up my purse) less than 24 hrs later! I’m going back today (the 19th) & I pray I’m not charged cause the whole right hand needs to be done. I’ve never in 30 years of getting nails done ever run into a problem like this.Services: Dip powder
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February 2023 by No No
I have only went here 1 time this was my second time coming here but this time I went with a lady and when she was filling the shape she cut me and I started bleeding also when she put the top coat it was very bubbly also I asked for square and she didn’t give me the shape i wanted never again going to do my nails with the same lady I went too I rather for u guys to call and make an appointment and tell them u want to get your nails done with Tony because the first time he did mine he was so amazing and did exactly what I asked for. I got home and I had to fix them myself they now look better than they did when she did my nails.Service: Acrylic nails
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December 2022 by Daisey Figueroa
I have to say this was my favorite place and all the female workers are amazing, truly amazing woman. My nails were done by a young gentleman he seemed new, he was friendly. However he did mention that what he could or could not do and thats fine am flexible. He then asked an older gentleman for help and he was beyond rude, as if he did not want to do it. He would pull me feet push them back rudely. I had enough when he was filling my nail and some skin on top of my toe. I was like ouch and he did not care. Then he paints them the wrong color . I had it am paying and leaving. Never again will be back as long as that rude man is still there. Beyond unacceptable and disrespectful. Please teach him customer service and respect. I love all the female workers they are amazing but that gentleman does not deserve to work there. He is giving Top Nails a bad reputation with his rudeness.Services: Pedicure
