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November 2022 by Jacqueline A Gavin
Debbie is always so ge the and caring with lil Manny she does a great job and he even let's her file his nails!
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October 2022 by Donna Stanowski
Best hair cut, and great service for my yorkie-poo. Shelly Thanks yu for the gift, She hasn't put it down in 3 days !! ?
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June 2022 by Amos Ward
I was calling to set up an appointment for my 4month old pup and when I called and said hello she just said yeah what do you want, very rude!!
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June 2022 by Traci F.
We had no problem with Ginger's Pet Cuttery. Her flat affect may not be to everyone's liking but my puppy liked her. She even recommended a trainer for us that we absolutely loved. Our puppy definitely needed some one on one trainer time. She did a nice job with the grooming and even gave him a toy. No, she does not do large breeds, only small.
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November 2021 by Anthony Clifton
Really good with both my dogs. My girl dog is afraid of everything, but she takes really good care of her.
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September 2021 by Jeri S.
Fur babies parents beware..If I could give this groomer 0 stars I would. I just moved in the area and decided to take my 13 yr old cockapoo there bcz it was near my home. Only needed a bath, nails and sanitary. WHAT A MISTAKE! not only did she do a bad job, she left p*** on his butt. She had the nerve to tell me as soon as I walked in to pick him up, how horrible he was and loud too! I was so embarrassed and apologetic to say the least. I told her I've never gotten a bad report before, her answer was, "they lied to you". I called and asked her if she even washed my dog bcz there was p*** on his bottom. She said yes I did. He was so bad I was afraid to let anybody else wash him so I washed him myself. (mind u there was no one else in her little smelly shop). I wished dog owners would leave reviews for just this purpose..I DO NOT RECOMMEND this groomer. She called me back after the first conversation and asked me if I would be willing to take my dog in and if I would hold him on the table and offered my money back. I'll take my money back she then quickly said she put a lot of work into him, I told her, "but ur the professional. She said,"yes, I am" and I put alot of work into him so I won't give u your money back and hung up on me. So why did she even call me to offer my money back? What a dreadful experience for my dog. I know she stressed him out bcz he was shaking and confused which way to go on the way out. So therefore this pet service deserves 0 stars
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August 2021 by Christina
I just had to write a review after the experience I had here. I called to make an appointment for my grandmother's cat who I thought had only a couple mats in her hair she is persian cat so they tend to get matted hair easily. She said she was busy but would try to help us out anyway and made an appointment for us which I was so GRATEFUL for. So we went today well to my surprise she had more mats in her hair then I thought. She was great with her and really took her time and got rid of all of them. I give her 5 stars for her customer service and the way she treated my grandmother's cat she definitely made my grandmother happy when she saw her cat free of hair mats. As long as she is in business she'll be our groomer
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August 2021 by Lauren Renzulli
Do not bring puppies here! I brought my 4 month old golden doodle for his first cut & the groomer told me we weren’t allowed back. Said my pup was biting her too much and was going to end up being an aggressive dog but really they were just puppy bites. I wish she told me when I made the apt that she didn’t feel comfortable with puppies. Not to mention my pup was very scared and timid when he got home. She definitely ruined the grooming experience for us. Not going back here even if I was allowed ...
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July 2021 by Cathleen H.
Awful cranky miserable woman! Don't subject your pet to this person! Never again.
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April 2021 by Robert Keesler
Moved to Boothwyn so needed to find a groomer closer than our previous in Trolley Square. Read a couple negative reviews so initially I was hesitant when I called, but our experience was the total opposite from those and very positive.Ginger (not sure if that’s the name of the woman there) was able to fit us in on a Friday (today). Dropped our dog off at 8:30 and received a call he was ready a few hours later. He is a 10lb poodle mix with essentially a poodle coat. Honestly was one of, if not the, best haircuts he received. She did exactly as we asked by keeping his face, tail and ears cut shorter than most Cavapoos. Her prices are competitive, slightly less expensive than our previous groomer- payment was cash or check.More importantly, our pup is very timid and wary of other people and dogs, but he did great with her. I was able to observe him in the back area with my view from the lobby before he or she saw me and he seemed very comfortable and happy. I also saw Ginger working on other dogs when I dropped off and picked up and they were very comfortable and happy as well. He was his usually happy and loving self when we picked him up and later at home, didn’t seemed stressed which he sometimes did when we went to other places.Can’t speak to others experience and whether that’s valid, but keep in mind not everyone is an extrovert, you may have caught them in a stressful situation or time, or you are hearing just one side of the story. Different personalities can be interpreted different ways and are dependent on your perspective. From mine, she handled our dog and two other dogs in a very caring way and she was extremely kind, patient and professional with me.We will definitely be back.
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March 2021 by Robert K.
Moved to Boothwyn so needed to find a groomer closer than our previous in Trolley Square. Read a few negative reviews so initially I was hesitant when I called, but our experience was the total opposite from those and very positive. Ginger (not sure if that's her name?) was able to fit us in on a Friday. Dropped our dog off at 8:30 and received a call he was ready a few hours later. He is a 10lb poodle mix with essentially a poodle coat. Honestly was one of, if not the, best haircuts he received. She did exactly as we asked by keeping his face, tail and ears cut shorter than most Cavapoos. Her prices are competitive, slightly less expensive than our previous groomer- payment was cash or check. More importantly, our pup is very timid and wary of other people and dogs, but he did great with her. I was able to observe him in the back area with my view from the lobby before he or she saw me and he seemed very comfortable and happy. I also saw her working on other dogs when I dropped off and picked up and they were very comfortable and happy as well- none of the negative things I read from other reviews. He was his usually happy and loving self when we picked him up and later at home. Can't speak to others experience and whether that's valid, but keep in mind not everyone is an extrovert, you may have caught them in a stressful situation or time, or you are hearing just one side of the story. Different personalities can be interpreted different ways and are dependent on your perspective. From mine, she handled our dog and two other dogs in a very caring way and she was extremely kind, patient and professional with me. We will definitely be back.
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March 2021 by Christina's photography
I just had to write a review after the experience I had here. I called to make an appointment for my grandmother's cat who I thought had only a couple mats in her hair she is persian cat so they tend to get matted hair easily. She said she was busy but would try to help us out anyway and made an appointment for us which I was so GRATEFUL for. So we went today well to my surprise she had more mats in her hair then I thought. She was great with her and really took her time and got rid of all of them. I give her 5 stars for her customer service and the way she treated my grandmother's cat she definitely made my grandmother happy when she saw her cat free of hair mats. As long as she is in business she'll be our groomer
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March 2021 by Lauren Isenberg
Do not bring puppies here! I brought my 4 month old golden doodle for his first cut & the groomer told me we weren’t allowed back. Said my pup was biting her too much and was going to end up being an aggressive dog but really they were just puppy bites. I wish she told me when I made the apt that she didn’t feel comfortable with puppies. Not to mention my pup was very scared and timid when he got home. She definitely ruined the grooming experience for us. Not going back here even if I was allowed ...
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November 2020 by Kiasia F.
Super rude lady... do not bring your large breed dogs here or any pit mixes she apparently hates the breed never giving her the time of day again
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September 2020 by Carol P.
I'm very upset the way my dogs and daughter were treated at this place. (Also our small dog got a hair cut there once before and he was happy and came home with a toy. We took him on Friday for his Birthday haircut. He was acting weird and not his usual self when we picked him up. I knew he was upset. I'll never know what happened , but he's still different.) I thought I must be overthinking, so we took our two older rescues for a nail cut. My daughter took both of her two rescued dogs into this place and she was shocked at the cool distant reception. She was told to wait,and she complied. She felt like she was imposing on this person. My daughter had told this person that our older med sized dogs were strong, and weighed about 40 pounds each. The woman took back our sweet girl and then my daughter heard our dog crying and this woman saying in a nasty voice stop it, no, yelling at our dog. She then brought her out and left her loose to run around in the waiting room. The supposed groomer said I can't do either of your dogs because she S*** all over the room. My daughter was in SHOCK, stunned, hurt for our dogs, and worried that a little girl, would stop trusting people again.This woman kept talking and my daughter said she they were leaving. My daughter felt horrible that she actually took her precious pups to a place that brutalized them. Our dog has some pit bull in her and I think, not sure, that this person disliked dogs that have any pit bull in them. My daughter and her husband have had the loss of his sister recently and this horrible experience at the hands of this woman was just way more then my daughter needed.,Don't go to this groomer if you live your dogs.
