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June 2022 by Prasanta Sahoo
My favorite place for home needs
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December 2021 by Google user
My favorite place for home needs
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October 2020 by Robert Z.
I'm sorry, but I expect a real cashier to check out my purchases. Not only do automated check outs eliminate jobs (and they don't lower their prices one bit), but you actually end up working for Home Depot without pay.Remember when self pump gas came out? 20,000 Americans lost their jobs, but you got $.05 a gallon off the full service lane. Gradually that disappeared, and you were left working for the gas company with no benefits.Only one real manned check out in the whole building. I will avoid this place in the future. At least Lowes has 2, sometimes 3, real people to bag your items and provide your receipt.
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October 2020 by Tracy Craig-Knapp
if you are going to offer a curbside pickup make sure you can accommodate it. after 15 min someone called to tell me it would another 10 to 15 minutes. 40 minutes later I called and was told they didn't have it down and not sure when they would.
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July 2020 by LaTeeka Williams
Is there a 800 number I can call because I've been trying to call this branch for the past 24 hrs to pay for a customized door. this is ridiculous i was in the store yesterday at 5pm and I tried calling two hours later and the phones just ring. I started calling today at 10am and the phones just ring. Does anyone work there.
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July 2020 by Jack W.
It amazes me that the customer service at Home Depot is so poor. This is not my 1st review of them but I did select another store to buy from - no difference, just poor customer service.So I ordered 500 sq ft of their Pergo Outlast + Flooring on line, not cheap, but a $1300 sale or could have been. I called the store to check on stock, after 16 minutes on hold they hung up on me - ok mistakes happen. So I call back, I'm on hold again for 13 minutes when you here someone pick up the phone then just hang up. ARE YOU KIDDING ME!!!!I cancel the online order and hopefully Lowe's can do a better job.I would have given them zero stars, but you can't- I also cut my Home Depot CC in half - I'm done.
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June 2020 by Mike Yanczak
The most unhelpful people I have ever come across. I did an online order for curbside pickup. I know they are not set up for this, but they could be a little helpful. Got confirmation email with link to click when you arrive. Did that, it doesn't confirm anything . Did it again...waited 25 minutes , figured it didn't work and called. What a joke. 12 minutes on hold and they hang up!!! Did it again 10 minutes and hang up. Called back again. Ask for a manager he said hol
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May 2020 by Sherri L.
Did an online order. Went to pick it up and ended up waiting over an hour for someone to bring it out. We arrived, called the number as posted on the signs..that took about 10 minutes for someone to answer the phone. Someone took our information down and then began wait. Over an hour. It wasn't until another order was brought out that 3 other people flagged the person down to get theirs too. If you can't deliver an online order don't offer it.
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April 2020 by Scott Young
Thank you for trying to help with curbside service during these difficult times. It does however defeat the purpose of curbside service (keeping people out of the store) if you don’t answer the curbside delivery phone for hours and customers are forced to come into the store. The security guards standing outside (with no masks) told customers the store is busy and you have to come inside. This unfortunately is a complete failure of the great service and efforts of flattening the curve. Also sending one young lady out to load a very large item was probably not a great idea as well.
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November 2019 by Steve Wells
Very convenient location. No taxes. well stocked. great employees
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November 2019 by Dave F Brougher
worst store ever. they don't have customer service. the employee runaway when you ask for help. lowes will get my money
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September 2019 by Daun Graham
This Home Depot sucks. Can't help customers in the store, can't answer the phone... it's ridiculous. You've just gotten Lowe's a(nother) new customer. Home Depot needs to close this store.
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June 2019 by Minaz M.
Found everything we wanted.. and tax free shopping! Plenty of parking.. helpful staff!
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May 2019 by Wendy McClure Zorrer
Went to Home Depot today to get mulch and dirt. Kudos to the workers for standing there watching and not helping me lift 6 40 lb bags of dirt and 6 bags of mulch! I really appreciate all your help!
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May 2019 by John P.
I am surprised by the low reviews. I have had very good service here. It is much, much better than the Lowe's at Brandywine Town Center. I have had attentive help, good experiences with returning things and a high level of satisfaction with the quality and the prices of the items I have bought. I HIGHLY recommend this store!! Bill D has helped me a couple times and he has been amazing and informative. Thank you Bill!!
