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September 2023 by Jie Xu
I've been working with Service King Collision multiple times over the years. They've always done a terrific job for me. It is easy to make reservation, and they fix my car quickly, the price is very reasonable, and the service is great. Special thanks for Jack for his patient and extra effort for meeting my urgent need. I highly recommend this place to anyone who need to have their car taking care of.Services: Painting
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August 2023 by Latisha F.
nope still not happy . no updates unless i go thru thw insurance company. I really feel like this job was out their league . I'm out of car unless i rent one out of pocket . i just wish they would have been honest & said this job was to big for them . but Its ok i pray i don't ever have a accident in the future , and I'll certainly let ppl know this is not thd place to take your car . I just feel like it'll be botch job . i told the insurance company that as well . the shop will be closing soon & its Friday so Monday we shall see the outcome . i now have to rent a car out of pocket for the rest of the week , and please believe me I'll. be taking my car directly to mecedes to make sure the right parts are use and put in the right place . since they had many issues of ordering the wrong parts and i was told they were using a mercedes specialist which wasn't true . yea still not happy .
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June 2023 by Brandon L.
Was charged 500 dollars for a window repair after repeatedly being told my quote was around 100 dollars. Mechanic was extremely rude and lied multilple times about cost and timeframe. Awful experience. Basically admitted they were upcharging because they thought my insurance would pay for it. Edit: As you can see it says below they will look into this for me. Nobody ever reached out and nothing was done about this. Continuing the awful customer service from the shop. 0 stars would not recommend.
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June 2023 by M T
Wow! My car came back to me almost brand new. I utilized the Deleware property. Professional. Courteous, knowledgeable. The best very well done! I completely recommend these guys.Services: Painting
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May 2023 by Bilal Motley
Wow! I was blown away by the service I received at Crash Champions. The team was incredibly professional, providing top-notch customer service. My car has never looked better and feels like it's brand new. I highly recommend this place for anyone in need of quality auto repairs. Thank you so much for the exceptional work!
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May 2023 by Stephanie Winchester
My experience with them was a good one. My car was completed later than expected, but they kept clear communication. My car also experienced an issue that was non-related to the reason it was being serviced and they were very helpful in helping me to resolve the issue.u
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March 2023 by Hadiyah 302
I had the most amazing experience. I took my Cadillac SRX for a few estimates and was told it would take months to get my vehicle serviced. Came here and was told I could leave it and in a few days my vehicle was done. The repair and paint looks beautiful. The customer service was very professional. During repairs I was notified of the status daily to assure me the work was being done and to give me a heads up of when I can pick my vehicle up. I give them a 10 all round the board. Really a great experience!Services: Exhaust
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February 2023 by Kathleen Green
Professional, friendly and informative. Repaired my car after a minor accident.Repairs were completed in a timelyManner & kept me updated in the repair progress.
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February 2023 by Mickey McDonnell
They were honest with keeping me informed daily. Car was done on time. The work they did was professional and I was happy with the final results.Services: Body & Trim
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December 2022 by Dion
Just got my car back. I was getting ready to cry. Lol. They did an outstanding job on the vehicle. After weeks of catching the bus and walking 4 miles to work im glad to have my car back and in great condition. I recommend them definitely. A job well done.
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December 2022 by Margaret Conley
After I was rear ended, my car was repaired quickly and efficiently, and I was very happy.
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November 2022 by D. Brown
Service King was great. The owner Domenick went above and beyond to make sure I received my vehicle back in a timely fashion.He took the time to walk me through all the work that was done to my vehicle. They provided timely updates on the status and were very professional throughout the entire process. Also Kudos goes out to Lexus the customer advocate. She was kind nice and very professional. Greeted me with a smile when I arrived and created a warm and friendly feeling that gave me confidence I made the right choice. I highly recommend if you need Collision work done on you vehicle chose Service King.Services: Painting
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November 2022 by Peggie Baxter
Staff is very friendly, they answered all my questions, showed things on my car that I didn't know about. I would recommend them to service your vehicle
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October 2022 by Malinda Olivera
My experience my service king was awesome. Employees were very nice and helpful. Service King did an awesome job!Services: Painting
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September 2022 by Lauren Naylor Records
I found Service King through submitting a claim with State Farm for a minor accident. I chose Service King because of their superior customer reviews. From making the initial appointment (which was very seamless also!) When I arrived, Lexus at the front desk was super friendly and so understanding about my situation. Dominic came right out and was also very friendly and gave me several options. When I told him that I had hit a pothole and not another vehicle, he quickly went out himself and crawled under my car! He said that it would be a quick fix and took it into a bay. Not even 15 minutes later, he came out and fixed my car and said I was good to go- ZERO cost! Have you ever heard of such a thing?! I was expecting the worst from my car, and to have them quickly fix it and I wasn't charged!I hope I never have a need for my car, but this is HANDS DOWN the best shop in the area! I was so so impressed with Dominic and Lexus, and will absolutely recommend this shop to everyone. They truly care about even the smallest of issues. Best customer service around- THANK YOU Lexus and Dominic!Service: Body & Trim
