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October 2024 by Emily Alvarado
Came here about 6 months ago because of a car accident and first they wouldn’t pick up the calls or help us really make a appointment, then when we finally brought it in they put pieces wrong and they started to come off within a week and it was so dirty they didn’t clean the inside after giving it back and they almost like tore off our seat covers that we had bought. terrible job don’t come..
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May 2024 by C H
Very nice people. Got calls and text telling me what was going on at each step. Car looks great!
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March 2024 by Karun Dutt
Kept delaying
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September 2023 by Colleen Mcdonough
Very nice girl I talk too
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August 2023 by Ram Iba
Hit a deer in dagsboro and my insurance recommended this center. Had a poor job on the front grill and its all plastic! Worse is, its falling apart! Have to glued the parts back myself. Car stayed in the shop for almost 2 months and when I called for updates, they'd give me different reasons and kept on lying on when will be work on the car be done! When the car was finally done for pick up, check engine light was on!????
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March 2023 by barb s
They did a great job, on my car.
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March 2023 by Matthew Dufour
Employees were professional and attentive. A+, would recommend!
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January 2023 by Joey Gamuciello
Called to ask when my car would be done after a week and they told me this Friday, Friday comes and I wait till around 3 when they close at 5 and I call to ask when I can get it when I’m then told that the part didn’t fit and they had to order a different separate part and that it would be done Tuesday. It’s now Tuesday more than 2 weeks after I have my car and im now told it’s not ready and wasn’t given another day to come get it because of them waiting for a call from insurance. Yet nobody called either time to update me about my car and I had to figure it out for myself that it won’t be done today and this is frankly ridiculous and absolutely uncalled for.Service: Body & Trim
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September 2022 by Terry Coffin
Great job! They keep you updated daily.
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January 2022 by regina taylor
They did and awesome job on my car The staff was very friendly
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December 2021 by Michiko Greenstreet
Do yourself a favor and wait for Rickards. The receptionists don't know anything, so don't ask them for updates. They said 2 weeks for a finish date, the day before that finish date, they said another week. Then another week and so on. They wait until last minute to give you updates, so your struggling to find last minute car rental $. The emails they do send, are the most basic copy and paste emails ever, with no information. Literally says "this may take a significant amount of time" Be prepared for them to have your vehicle for at least 6 weeks. And no they don't reimburse for any rental. I gave one star because my car is done. Don't recommend
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November 2021 by Carla Cook
I had used this business for over 20 years and was very happy. Hit a deer and needed body work. Called and was going to be 2 1/2 week wait for an estimate. 1 1/2 weeks later got voice mail that appointment was canceled with no openings until Spring. It is November. My how times have changed. No longer will I recommend.
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October 2021 by Pam Oleszewski
A railroad tie flew off a truck and went under my car. They fixed my car but never painted the front where it got hit.
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September 2021 by karl johnson
Take their time to do job correctly.
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September 2021 by Nelson
Great Service! Attention to detail is on point and the quickest turnaround on my truck repair I could ask for.
