Mediacom Communications Corporation

Internet Service Providers
Hours: Mediacom Communications Corporation provides internet and cable services in southern Delaware, where competition is limited. Many customers report good experiences with the overall service, especially regarding quick restoration of outages affecting large groups. However, issues arise when customers face problems at their own properties, often experiencing long waits of five to seven days for service appointments. Some customers have noted that while customer service representatives try to be helpful, their training may not always be adequate. There are also complaints about equipment failures and service interruptions linked to the installation of cables in problematic locations, which can lead to ongoing issues, especially during bad weather. On a positive note, some customers have encountered friendly and kind staff members who have provided thoughtful assistance. Overall, while Mediacom has strengths in responding to larger outages, individual service issues and customer support can leave room for improvement.

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1. Dagsboro, Delaware