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September 2023 by Nicole Chandler
If I could have given zero stars, I would have!!! I had the worst experience EVER! I came in on a Saturday and test drove vehicles. When I found the one I wanted, I was told to come back on Monday because they closed in 40 minutes. Came back on Monday and was told that, because I lived in Kent County, they had to take the car through inspection before I can even start the process, which was almost a 2-hour wait (I was told on Saturday that inspection was already done and the vehicle was ready to be sold!) While waiting, I find out that I was short on the down payment by $200. Despite all the inconveniences that I had experienced, they said they COULDN'T work with me. Truth is, they just WOULDN'T! The selling price would have been the same AND it would have still been paid off in less than two years! There was NO REASON not to! They conveniently, however, had a vehicle that they haven't been able to sell that they wanted to "work" with me to get ? The first thing I was told when I first came in was that the owner was a "wonderful, religious man and would work with people". However, he wasn't willing to work with me over $200! As the sayings go..."God don't like ugly" and "What goes around comes around!"
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June 2023 by Danielle W.
Unreliable we bought two cars at the same time still have dealer tags which are expired not to mention the 1300 in repairs for one vehicle and then a week after that is fixed the second vehicle front end fell apart. Been fighting to get correct paperwork to get them taged and it's always something. The owners are never there and can't get a direct answer from the help that they have in the office while they spend customers hard earned money on their vacations!
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January 2023 by Kimber Vin
So thankful Bi-State motors was recommended to me for my brake job! Courteous and the most affordable, highly recommend.
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April 2022 by Latonya Woolford
Reasonable prices and really nice vehicles. Staff are amazing!!!!
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December 2021 by Flo Gillespie
I just bought my truck from them. Had a small problem. They fixed it with no hesitation
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November 2021 by Javontez Curtis
I highly recommend Bi state for Great quality cars thats affordable.
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July 2021 by Heather Tubbs
I just got a 2011 Ford fusion and also a 2011 chevy impala both today from here we like both cars however I think the impala has a bad oil sensor or oil pump because we told the owner about the low oil pressure light that came on while test driving then it went off we took it off the lot and it has came back across the dash 4 times from Delmar to Salisbury so they r open tomorrow morning at 830 and I will be calling because this definitely needs attention asap beings we just literally took both off the lot 40 minutes ago
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July 2021 by Candi Price
Highly recommend this Auto shop. Honest , extremely knowledgeable and great price. Have been having trouble with my truck and several shop's were "not sure what was wrong" and I was not treated very well and was so stressed and upset. It's stressful not knowing if something is being fixed correctly and not knowing if your being over charged. Dean knew exactly what was wrong with my truck. Julie at front desk was super nice, helpful and got me in quickly. Huge thank you to you both!! Super happy and excited to have found nice, honest people!!
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June 2021 by Kat Robinson
Bought a car and everything was fine until it was time for the tags. They let my temp tags expire and never got my real ones. They claimed they had to file for the title for the car cuz they had the wrong one. Gave me another temp tag....which then expired and still didn’t get my real tags. The car is a lemon anyways and I WILL NEVER BUY HERE AGAIN. BBB is going to hear about this illegal activity.
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May 2021 by Ari Jamiliah
Don’t recommend nobody to go there they try to sale me a car that was already sold to 2 other people very unprofessional & literally wasted my whole day
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April 2021 by Michael JonesDougherty.
Drove by there today? Had some nice cars ? But when you go up.on there website to look ? Doent show pitures of the cars & whe n u click on pitures goes to dealer .com with no pitures ? Not helping me .?i live in Rehoboth beach delawere.
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March 2021 by Diamond InThe Ruff
I got my Nissan Maxima from them and my baby drives great !!!! Thank you Bi-state
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September 2020 by Ann Marie Higdon
What a joke!! Took our car(buying from them) in for a "service", and after 2 months (mind you we were still making weekly payments)of exuses we find out his "mechanic" has blown the motor. So like a good business owner would do he hauls it to the scrap yard which is not what was discussed at all and he still wants us to pay for it!!!!. $5500 paid towards the car and he's not willing to refund or offer anything. This man is a horrible person,and his dealership is joke!!
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July 2019 by Julia Boras
I'm at the dealership now, Ray has made everything so easy and I'll be coming back!
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May 2019 by Jamie Nichols
Very friendly and kind people. Ray and his brother in law are awesome. Took my truck in for an A.C. recharge and they found a nail in my tire and plugged it for me and checked the other tires. No charge. Awesome place & people.
