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March 2024 by Dione Cannon
They don’t do their job at night more concerned with stocking shelves and sweeping floors…Managers worse then the employees.. I’m the only one in the store with no one making my order…Manager try to justify the actions of herself and the employee.. I was furious!!..If you can’t run the place..then Close It!!!.. I’ll Never Go
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August 2023 by tas t
Have to stay fair as food and service is normally very good. Sadly the Mngr Stacy was very rude and unfortunately made my experience with Wawa a complete negative. Her customer service skills lack and willingness to want to argue was obvious. If you can't deal with public and come to solutions dnt work customer service. Bad image for a great company. Thank goodness customer service was amazing. He helped and only reason ill keep faith in Wawa. Stacy you suck!
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August 2023 by Tina Whittington
Went in for an Italian cold cut, asked for mayo, pepper, orgeno and lettuce. Was able to take 3 bites there was so much black pepper on it. You would have thought I had hot peppers on it. There store is always dirt and it takes 20 to 30 min's to get waited on. Wasted my money on dinner.
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June 2023 by Daniel O’Laughlin
As expected for a Wawa and quite busy in the AM.
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February 2023 by AntB313
Ordered online for food and a lot of my order was messed up. Apparently the app didn't send the same thing to the store. The woman working / managing the food went above and beyond making sure my order was correct and I was happy. I never seen a workplace were all the workers are amazing and happy when speaking to customers
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December 2022 by Taylor Heath
They mess up my order every time, also the staff never seem to care.
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August 2022 by Caitlin Mellin
I am a former Wawa employee of 6 years and it pains me that I can not in good conscience leave a 5 star review.I do not know what is going on at this location lately but I have been disappointed. About half of the staff I have interacted with over the past 6 months have not been reflecting all of the big 6 core values. Most notably, the delight customers core value.There is also the GREAT model, which I feel is not being followed by a good portion of those working the registers. The last time I was in I was not greeted or given eye contact or a thank you. I got what I needed but it seemed as though I was a bother to the associate.I do tend to visit this location during second shift, which is the 3pm-11pm time of day, and this seems to be when I encounter a less than stellar experience. I occasionally come in during the end of first shift (usually some time between noon-3pm) and have ALWAYS had a great experience during that time of day.I understand times are tough with hiring staff after the pandemic (I am now a business owner and suffer the same issue) but I'd rather wait in line longer for a pleasant interaction than get out faster through an interaction that left me feeling like I wasn't valued. The quality of service matters to some more than speed. The GM of this location should consider retraining customer service and/or replace the staff they can with those who model the great customer service we've come to expect from Wawa.Otherwise, this location IS very busy so a wait can be inevitable. I am understanding and empathetic to that. The food quality has been on point and the store is kept well stocked. Any time I've used the ladies room it has been kept clean and stocked.I will still go here because I do love me some Wawa and this is my conveniently local (3 miles from my house) store, I just hope there are positive changes made and soon!
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July 2022 by Raja Hayajneh
Excellent service. Toni is AWESOME!
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June 2022 by Deron Y.
Used to be you could add suted onions to the quisadilla. Now there's just an option for "roasted veggies". I ordered that expecting onions and peppers. I got zucchini and squash. To say I'm disappointed is an understatement. Go back to the old way.
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May 2022 by S. R
Roaches crawling everyone on cups and staff just walking around like it’s cool. Dead roaches by milk and creamer. Just nasty cause they just remodeled 2 yrs ago.
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May 2022 by RedPanda _25
Overall, everything is great other than the occasional out of stock things and it being crowded because of it's location, but the past three times that I've gotten food, there's been something wrong. All three times I've ordered a Buffalo Chkn ChzSteak with ranch, cucumbers and lettuce with salt pepper and oregano. The first time, they somehow forgot the chicken and the buffalo sauce. The second time there was a hair in my sub, and the third time they forgot the chicken AGAIN! I've noticed that a fairly new employee has worked on all three occasions and has been in the deli for them as well, but I'm not 100% certain if they are the issue. I will order again and if the same employee is there and my order is messed up somehow, I WILL be calling to address the issue so no one else's order is messed up.
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May 2022 by Linn H.
Convenient. Dependable. Consistent. All good things in a neighborhood store. I like getting a shorti sub or a bowl.
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November 2021 by Heather Reed
This particular location is always extremely busy. I'm a local and I get frustrated with waiting in line. But with that being said....there's a team member....his name is Jackson. He's a cashier, and he is not only pleasant and fast, he truly seems to love what he does. His forethought, energy, kindness, and work ethic is unmatched, in my opinion.
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October 2021 by Jacob Jackson
I like this wawa, only knocked a star bc the customer service isn’t as great as the others but it’s still better than a 7/11 or an Exxon. Wawa food is just something else, never disappoints. Their order ahead options make the experience easy and seamless. Good gas, love the smell of gas. The one in north Salisbury is right down the road and better but if you’re in Delmar for some odd reason it’s the best gas station there (sorry pizza boys)
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October 2021 by Adam T.
Horrible service. The staff is pleasant but they are extremely understaffed and many of their staff seem to be grossly incompetent. Several times over I have ordered from the deli, waited in line in excess of 10-15min then as soon as I pay I find out that what I ordered isn't available.
