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January 2024 by vincent insinga
AAA is a great car care organization very friendly Staff and professional technicians highly recommend Thanks
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January 2024 by Robert Curry
Great service, friendly staff, clean, neat ⁹
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January 2024 by Ralph Schmidt
They were very helpful and courteous
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December 2023 by Ali Cravens
They took care of my car quickly and did a great job!!!
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November 2023 by Tracy S.
We love Santa ray and superstar Sharon- they really helped us believe in Santa again... I know I won't be disappointed this Christmas. They made our life complete again - feeling safe and bright and we know they will continue to provide safety for us as they have our best interest in mind always (they told us that). We will be sure to visit them again soon for all our Christmas and Hanukkah desires Happy turkey day! Let love and light guide you always
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November 2023 by Matthew Martin
Very clean, professional place. The staff, especially Ray, were pleasant. While not the cheapest, the pricing is okay. An oil change takes an hour approximately. Given how long I had to wait at Valvoline last time, that's a bargain. I will be back.
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October 2023 by Renee T.
Brought my car in for repair Did not repair the problem instead found most expensive thing to fix My car is still not fixed. Paid for complete brake work that was not the problem. Also stole money from my car and my childs snacks. And stole two cellphone chargers.
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September 2023 by Octavia Parker
Booking an appointment online for service is not an advantage. Twice I booked online, one of which was last week, and I was called 2 hours before my appointment to say they didn't have anything available. Apparently their online booking doesn't line up with what's really available. Such a disappointment.
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September 2023 by Hubert Jones
Received a response from the owner of the Dover, Delaware AAA location, asking me to delete my 3 stars review. He or she should be more concerned about the 1 star review from 2 weeks ago. I was clear in my review, that the review did not pertain to this particular location. However, this location has a big AAA trademark sign on their building. Thus, they are part of the AAA family. If one member of the family engages in negative behavior, it reflects on the entire family. I suggest that they contact their corporate office to report what their contractors/service providers are doing. I consider this review a public service, and also posted this review on other AAA sites. Reviews assist potential customers considering using this service.______________This is for Triple AAA members in general. This doesn't pertain to any particular service location. I purchased a battery through Triple AAA. When the service technician arrived, he quoted a price $30 higher than the original price. He said that the difficulty of installing the battery was the reason for the upcharge. I told him NO!!!!! Leave the battery and I would install it myself. It took less than 5 minutes. BUYERS BEWARE. The price for the battery was reasonable, but the upcharge for install was ridiculous. If installing batteries is part of your regular duties, why would it be so difficult for anyone to install a battery.
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September 2023 by Jennifer Ward
0 stars. Truly a horrible experience, only take your vehicles here if you want them to put in the incorrect parts and waste your time. Had batteries and alternator replaced in April only for the alternator to fail twice. The third time the van was brought in to work on for this issue we were told they had installed alternators that were not for the model van and they “didn’t know they would not work for this model” -Roy the assistant manager stated. The actual part they needed had to be shipped across the country and they kept telling us the van would be ready first on Monday then Tuesday then it was finally ready on Wednesday. That was a week+ time they had the van. Roy also stated that he understood our frustration, but this work was being done at no cost to us. However, we paid for it to be fixed the first time and lost a weeks’ worth of income, so it was at a cost to us. Would never recommend anyone sending their vehicles here.
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July 2023 by Michael Robinson
My experience was excellent during and unfortunate and unexpected car troubles and repair cost
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June 2023 by Jay Rouse
Great looking facility, and the service advisors are very attentive.Pricing was higher than other outfits, but you generally get what you pay for.
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June 2023 by Ktol 11
Received the necessary information for an upcoming trip. Trip insurance prices are reasonably competitive.
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April 2023 by Igor R
Very nice people took care of us. It has been fast to do the international license and the free passport pictures.
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April 2023 by Kelly
Great car care and customer service, would strongly recommend utilizing this location for your car repairs.
