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September 2024 by Diane West
Buyer beware.... Terrible customer service. I spent over 500 dollars in this store on brakes, rotors and calibers. The calibers required a refurbished fee. I had to wait on the calibers till after 4, came in two different boxes. Was never opened or shown to me. I took all parts to my mechanic. He only did the brakes and rotors. He told me to return the calibers because they were refurbished and he wasn't putting them on my car. One box had a picture and the other one had a invoice taped across the top, sealing the box. When I went to return them the sales representative was rude. She took another customer before helping me after I told her I needed a refund. She opened the box with the picture, looks good. When she ripped the tapped box open there was rust. My mechanic didn't even open the box. She refused to refund my money for one caliber. I only received my refurbished refund. Terrible customer service. Also told me that I should have had a mechanic write a note saying he didn't open the box or use it.
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May 2024 by Teresa B
I am not sure what his name is.However,I must be honest and say that ,I went inside to ask about a Battery.The worker was ,so,so nice and helpful.He even came outside to look at my car battery.He even check to see if my battery was charging..Wonderful!!I would like to say..
Thank you!!.You are a Great worker!!Great people skills..Thank you for helping this ,Lady out..I appreciate it..
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April 2024 by Tyrone Jones
Friendly staff wide variety of car accessories
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March 2024 by Jax B
Helpful but slightly overpriced for a part we had to get from another supplier.
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March 2024 by Elizabeth Acosta
Helpful here all i had to do was ask and staff was friendly it just sucks that they do not assist with help putting in a light or explaining how to do it, being a woman i really appreciate the assis help with what seems simple.
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January 2024 by Dixie Jo Cunningham
To be honest, this particular store doesn't even deserve 2 star's. I needed my vehicle checked out with their computer to find out, if possible, why my check engine light was on. The young man behind the counter informed me that his computer was not working. It failed to connect with the 3 previous customers vehicles. He made no effort to at least look at me while he was speaking to me. Personally I believe that he just didn't want to go outside in cold. To me, someone who can't look me in the eyes while speaking to me is lying. Just my personal opinion. Also the older gentleman behind the counter totally ignored me.
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January 2024 by k. cory haga
It's okay to go to but the staff is not very helpful
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January 2024 by craig gimenez
Go somewhere else
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November 2023 by Jason News
Poor service did not want to help. Said only 2 employees come back later. Too lazy
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November 2023 by Khristian Berger
They always have what we need and check us out with a smile.
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October 2023 by Richard Abbott
A+ for pickup order dasher
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October 2023 by Ed Thompson
These guys are always helpful and know what they are talking about
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October 2023 by Jack Daniels
Been there when I needed to get parts.
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October 2023 by John Kravitz
I needed to remove tar on my white car without damaging the finish on my pumper. The product they recommended worked great. The staff is always friendly and very helpful. The also start by their product. I bought a car battery that was defective, and they immediately replaced it with a new one.
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September 2023 by Torrie Bordley
I went to Advance Auto Parts to purchase a battery. I was informed by a coworker that this business would install the battery if purchased there. Wrong.. the representative told me “oh we don’t install batteries after 5pm, it was 4:45pm. He said it was too close to 5. I went to Autozone and they were happy to help!
