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January 2025 by jonnisha dorce
Please whatever you do save your time from coming here! My experience was AWLFUL! I decided to get internet with them! They got money from my account twice in one month, on top of that the other payment came up to $566 after I was told my amount will be billed the same every month! Just completely lies! Then i decided to returned their internet equipment , they saying they don’t accept it after 14 days! Oh and I’ll have some fees to pay! I asked how much they said $200 after taking my $566 like be FORREAL! They make u wait for a long period of time to the point they just doing it on PURPOSE! Completely ridiculous!
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December 2024 by dankplacebo
Took a long time to get waited on, then they wouldn't sell me a phone without activating a new account. I had just shattered my old phone so i only needed a replacement. Claimed inventory was low and they couldn't let a phone go without a new plan.
Felt like a scam
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June 2024 by tasha cavanaugh
Chamera very helpful and professional good sales rep. If you don’t understand something she does take her time to explain very carefully to you very friendly and polite keep up the good work ??
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June 2024 by Neil Springer
Greet service and knowledgeable and informative personel
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May 2024 by Vickie Reigle
Everyone was friendly and helpful
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April 2024 by Paula D'Agusto
Terrence is a great guy and so nice. Will definitely go back to this location for all my needs.
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April 2024 by Sarah Grantland
I went into AT&T yesterday April 3rd at 7:00pm. I went in with my fiancé to take her off of her mother’s plan and onto mine. My rep Dorian did the transfer process incorrectly so I had to wait on the phone for over 2 HOURS with AT&T to get this issue resolved. He did not reset the ESIM or reset the phone after transfer so AT&T threatened to charge me over $200 for "exceeding my 5G usage" but I had an unlimited plan that never activated due to his negligence. If you go be careful about transfers, it is easier to just do it on the phone.
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April 2024 by mike schott
Had a bad phone issue , tried to work it out with the tech department. Went into the store had a pleasant and up front conversation with an associate who helped me resolve my problem .
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March 2024 by Eric Buckson
Outstanding service on all levels!
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March 2024 by Jack Kirkpatrick
The representative who helped me was named Charles. He was incredibly helpful throughout the whole process and his product knowledge was second to none. He got right down to business and wasn't trying to sell me on anything I did not want. I would recommend anyone to come in and speak with Charles. He will take excellent care of you
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February 2024 by paul matthews
This store scams you to make slaes. Spend 3hrs in the store when you just want one thing because they want to get that sale. DO NOT TRUST ANYONE HERE! go to 137 Jerome Dr. Ste 160b Dover Delaware. Speak with Jason or the store manager for honest service!
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February 2024 by smile.behappy.andlive20
Professionalism & Customer Service was phenomenal; thank you Dorian! ?
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January 2024 by Tee Tyme
Customer service was excellent. Gave a good explanation of sales and made the experience wonderful. Left with the product was looking for. Very pleasant visit. Will return in the near future.
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January 2024 by Jason Kilpatrick
Good and fast service. Was greeted right away and they handled what I needed.
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January 2024 by Jan Blades
They have not clue what they are doing!
