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March 2025 by lionel sherard
Excellent service very helpful
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September 2024 by Marcellus Fooks
They were out of the part I needed
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July 2024 by Steve Segars
Where has customer service gone. All I see is chit chat behind the counter. Won't be long until self checkout takes over here too. This is why I mostly shop on Amazon.
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June 2024 by Dylan Wilson
Literally everyone in this location is dumber than a bag of rocks. They rely on a computer that they don't even keep updated. Bunch of wanna bes that know nothing about a vehicle othen then what a computer can tell them.
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May 2024 by Zae Gray
I came in with a bad battery and alternator and Jonathan .C. Helped me out a tone he was very patient, understanding, and told me everything I need to know somebody give that man a rise
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May 2024 by Marjorie
Majorly harassed today as a woman just by walking into the store. (5/16/2024, about 5:40pm) The white haired man behind the counter hollered "Well look what little ray of sunshine just came walking in my store!" the moment I arrived. I want to be very clear: he hollered across the store from behind the second register and everyone else turned to look at me because he was so loud. He attempted to approach me and it made me feel very unsafe. When I said I was just going to get some headlights, he said that I "couldn't." He did make his way back around the counter, but my cortisol was already shot. I glanced at the headlights and decided I could do better somewhere else. I usually go to the other AutoZone and have never been treated like this (or in any other public space of any kind). This was shockingly beyond the pale. On my way out, empty-handed, I did bump into another employee at the door and told him essentially what had happened: that I had been treated like a little baby girl and not an adult. I'm hoping he was a manager (tan shirt, button down) but was too shaken to confirm or get names. I strongly urge the owner to view this if there are security cameras. ((PS: Went to Advance Auto on Rt 13 just south as was treated like a functional adult by other calm-voiced functional adults.)) It's 2024. Do better.
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May 2024 by Mike Gardner
Every time I go in customer service is great,help with anything you need.
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May 2024 by Jessica
My husband shops here alot so I decided to get new windshield wipers. I was told they put them on for you but the guy that helped me couldn't do it once we got outside. Smh.
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April 2024 by Vivian Coppage
Some are knowledgeable, but some don't have time for you .
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April 2024 by LIGHTERLESSFEIN
Worst customer service I’ve ever experienced and all I needed was 50/50 mix for my weed eater. Told the guy I looked in the isle where it’s located and cannot find it , he then continues to say “ it’s on the corner rack of isle 1 “ sat in line for 30 mins to be told something I already know and when asked if I could have assistance (shown) where it’s at I got pushed aside with a smirk. I proceeded to walk out.
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March 2024 by Jack Daniels
Good for parts.
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February 2024 by Shirley Johnson
Felton Delaware
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January 2024 by Patricia E
They didn't have any thing in stock and their prices were alittle high compared to other places
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January 2024 by Shirley Williams
Occasionally I was having a problem with my car starting so I went to Auto Zone to have my battery checked. What I appreciated about this visit was it was starting to get dark and as per conversation when I called I was told that they could check car as long as it was daylight. I appreciated that they took the time to check the battery even though it Was starting to get darker and it was the holiday season too so I really appreciated them taking the time to check my battery for me
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January 2024 by Teamswavymotorsports
Vernon deserves a raise for helping me in a way that other people haven’t, and I really appreciate his help and his word of advice for my race car thank you I really appreciate it
