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November 2023 by Yvonne Mcqueen
Javier your salesman is great. We purchased furniture in October from Bob's in Felton DE, Javier was our salesperson, we could have made this recent purchase from your 202, Wilmington store, which is so much closer to where we live, but we wanted to deal with Javier again. You can purchase furniture from any store, but you won't always get the costumer service, professionalism, or attention to detail that Javier exhibits. Please show him how much you appreciate him as an employee as we do as a customer. Thank you Javier.
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November 2023 by Michelle Ramos
Loved walking into bobs discount furniture and not getting bombarded with pushy sales men. Johnathan was extremely helpful in assisting us with ordering furniture for our first apartment!!! Will definitely be returning and recommending our friends to visit Bobs. Tysm John! :)
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November 2023 by Julia W.
Very nice quality furniture. Stylish, and versatile. People are very friendly, helpful, and easy to talk to.
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November 2023 by Alan Valmassoi
Excellent experience, wanted to be left alone to browse and was getting ideas, when my wife and I decided that we want these items. The salesperson was close enough to realize she was needed and magically appeared. In 15 minutes we left with a new dining room outfit, bar stools and a gaming chair for our son. #perfect day
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November 2023 by Nina Hooks (Nunee)
Enjoyed shopping at Bob’s Furniture Store for some of our Furniture. Brittany was so helpful and patient as well as informative. The rest of the staff helped to make our experience a pleasant one as well. Would definitely recommend Bob’s Furniture Store in Dover, DE not only for the selections, the prices, but also Brittany and staff.
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November 2023 by A Smart
We got a great accent chair, and also looked at sofas. We decided to wait on a sofa, but our salesperson, Michael, was friendly, helpful, knowledgeable, and patient with us. We really liked the comfort of the sofas, and will certainly shop at Bob's again.
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November 2023 by Roxana M. Alexander
Ashley N., the North Dover, Customer Service Specialist earned a ⭐️⭐️⭐️⭐️⭐️Five Star Rating from the handling of our Sofa & Loveseat purchase on 10-11-2023. Efficient, Knowledgeable, Attentive to our needs, thoroughly explained the necessary information and answered all of our questions! We look forward to returning for additional purchases and will be sure to ask for "Ashley N." ??❤️?
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September 2023 by Carolyn Threats
This is my first experience with Bob’s and I will be back. My assistant Alexis was helpful and knowledgeable. She was patient and kind. The delivery was great, no issues with anything. Easy processes all around!Thanks Alexis, Dover DE
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September 2023 by Todd Lester
Great help from Wes at your store in Dover. He pointed us in direction of our needs then told us to grab him once we picked something. Wes was very low pressure and comfortable for my wife and I to deal with.
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September 2023 by Cheri Karanzalis
Ashley was extremely helpful. She answered all our questions and was so respectful of our private time to discuss our likes and style. She wasn't pushy at all. Just extremely helpful. I would recommend going here for sure. They have a huge selection and great prices.
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September 2023 by guesswho 22891
I'm giving it 2 stars, simply because of the ridiculous delivery fees. So, I did purchase a sofa, and I am happy with the price of the sofa. My saleswoman was Amanda and, she was great. Very nice, respectful, honest, poiite, courteous etc, so my 2 star rating has nothing to do with the sofa I purchased or the saleswoman. The delivery fee is what will prevent me from furnishing the rest of my house from Bob's. I explained to them that I had more furniture to purchase and I would give them more business if they would have waved the delivery fee. Unfortunately they would not. So, with that said, they did lose apx $3000.00 worth of sales from me for that. Lost 3000 over 100 bucks. So bottom line is this, i would only recommend Bob's if you are willing to pick up whatever it is you choose to buy, if you need something delivered move on.
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September 2023 by Dale Lukens
Great salesmen show me Around answered all my questions I found a couch that I really liked and a headboard that I really liked that will look beautiful in my home he was very pleasant very kind very caring he answered all my questions He was very very good I would come back there anytime to see him and have him sell me something. Thank you so much I'm so happy to receive my furniture soon .thank you Dale Lukens
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September 2023 by Amber Killeen
Went shopping for a bedroom set for me daughter. We had been to furniture stores all day. This was the nicest showroom, very competitive prices, and a good selection. Found a nice set at a good price. They even had things to keep my daughter entertained while we shopped, a facepainter, and a little cafe with candy, cookies, and ice cream.
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August 2023 by April Cahall
1st time buying from Bob's and the customer service was fantastic. We weren't pressured into buying something that we didn't want or need. He made sure we were getting what we came in for. He went over the protection warranty information. I would definitely buy from again
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July 2023 by Louann Carlson
I worked with Wes at Bob’s discount furniture. Wes was a true professional! He listened well and was knowledgeable of products. Wes.was efficient and handled all paperwork in a timely manner, yet took the time to explain things carefully. Wes was personable and easy to talk to…I would go back to the store primarily because of the good sales experience I encountered!
