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December 2023 by Robin Otteni
My father lived at Brookdale Dover and it was welcoming and just like home. The staff made such a difference for my dad, and took good care of him, and were kind and supportive to me. Not only am I grateful for what they gave my dad, which was a safe and caring place to live…but what they gave me. I knew he was taken care of, which allowed me to be his daughter and not his caregiver. It also allowed me to be present for my husband and children. All of which was priceless.
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November 2023 by Sherry Miller
I can’t recommend Brookdale highly enough. Putting my dad in an assisted living home was the hardest decision we’ve ever had to make. The staff at Brookdale were so caring and helpful. They went above and beyond to make his stay as good as it could be and to be there for us in his last days. We can’t thank them enough.
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October 2023 by Betty Dittmar
Brookdale Dover is the most caring, kind, senior assisted-living community that we could find in this area. Everyone is so helpful and my mother-in-law loves it. She is so happy and well cared for their staff is magnificent.
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February 2023 by Michele R
My mom who has dementia was in another facility that I wanted to get her out of. Brookdale Dover was recommended and I’m so glad I looked into them. I dealt with Geneveve and let me say, I couldn’t be happier!! EVERYONE is kind. You can tell they are there for the right reasons. My mom is taken such good care of and we are all treated as family. It’s so clean too!! The nursing staff is AMAZING. I can’t think of one negative thing. I know I found the right place for my mom!
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February 2023 by Julie Stevenson
My father was in Brookdale for almost 2 years. My entire experience with the staff and administration was caring and supportive from the start. Genevieve made it possible to be able to place my father there by giving me the proper information and advice. Cheryl made sure his stay was organized and communicated with the staff to reassure my father had what he needed. Lisa was diligent about the nursing care he needed and communicated a plan of strategy that was beneficial for my father. Hope explained the financial end throughly and worked through some tedious tasks that involved a lot of back and forth communication and paperwork.Larry, Jess, Susan are super friendly and really make it feel like a family. The second you walk through the doors you are encountering individuals that are kind, loving and professional.
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September 2022 by Daria Barnes
Finding Brookdale was a true God's send. (It's not like you can visit and evaluate facilities when you're still caring for your loved one. After all, they might not have an opening when you finally need it.) Anyway, Brookdale should be on the top of your list for evaluation. The Director runs a well-oiled machine with meetings daily to keep everyone updated on all that's happening. The staff knows it and, I believe, respects her for that. You have to know who will respond to your emails or calls, and if they don't respond, let Cheryl know and she'll get the answer you need.I have the utmost respect for all who serviced my husband, especially with his ALZ/dementia and in times of Covid. It's a blessing to have the dedicated staff that they do. As others have said, the positivity can be reflected by the varying staff levels at Brookdale. I am grateful for their service and caring nuturing provided to their residents.
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July 2022 by Michele Brewer
Compassionate caregivers and beautiful facilities! Each and every caregiver provides unwavering support for my loved one. From the front office staff to the friendly receptionists, they treat my family member like one of their own. The Peace of Mind I have knowing that she is well cared for is priceless.
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July 2022 by joanne laigaie
So far I feel good about my loved one being here. The staff is friendly and helpfull. The food is good also. His bathroom could use a little updating. The courtyard is great!!!
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July 2022 by james green
My mother has been a resident there for several years now. The staff are very attentive to her needs. The rooms are nice and the home is always clean an organized.
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June 2022 by L Migdel
The perfect place for mom. If you are looking for a compassionate, caring, knowledgeable senior living facility, for a loved one like our 993 year old mom this is the perfect place. Medication management is carefully personalized. Food preferences for the resident are detailed. You even get to pick your favorite color for you room. Activities include bingo, karaoke, and a walking club which our mom enjoys are offered as well as others. The staff is so friendly and very helpful to all residents. The executive director and sales manager are extremely knowledgeable and help walk you through the paperwork which can be overwhelming and not afraid to get their hands dirty by mingling with the residents. There is much laughter and friendly conversation amongst this family oriented facility. We are very happy with our choice for our mom.
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May 2022 by Denise Yearian
My father spent the final 9 months of his life a Brookdale Assisted Living in Dover. I cannot say enough good things about their interactions with him & our family. It didn't take long for me to see the camaraderie of the staff, as well as the deep compassion & care they had toward all of their residents. This place truly operates like a family. I attribute this in large part to the executive director, Cheryl Hollis.Brookdale was a God-send to my father, who desperately needed the community, activities & care they provided. They made the remaining months of his life an amazing experience - & for that I am truly grateful! I would recommend this facility to anyone who wants the best overall care for their aging loved one.
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January 2022 by Patricia Johnson
My older brother has now lived at Brookdale for over a year and a half and is very happy there. He likes his room and the food and the other residents. He is fairly self-sufficient so does not need a lot of staff assistance but he and I are happy with the availability and quality of care provided by the medical, front desk, and management staff.I appreciate the commitment and teamwork I see and, especially, the strong and responsive management. And while my brother may not have a lot of medical needs, he does have idiosyncrasies and the patience and accommodation staff demonstrate for him and other residents is wonderful. They want to make it possible for residents to continue to stay there and live a quality life even as life changes and as they do.I am very familiar with various Independent living, assisted living and skilled nursing facilities as well as group homes-all through assisting various family members. With that lens, I recommend Brookdale Dover.I do see sense the community feeling of the people who live and work there.
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January 2022 by joseph sequeiros
time goes fast, my mother is already 3 months in Brookdale Dover ,and every time I asked about Brookdale, the answer is always good ,great staff, good nurses, the residents they are friendly ,already she has couples friends.My sister came from NY, and she loves the place ,she spoke to the staff, very happy where our mother is. So far my mother try to get involve in all the activities, a course she has a good days and bad days because her health conditions.Thank you Brookdale Team.
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December 2021 by Debby Frye
Brookdale Dover is by far the best Assisted Living Facility in Dover. I investigated three of them and this one by far gives you the best for your buck. They are less expensive than the other assisted living facilities in the city but don’t let that fool you. The whole staff work at making the transition for your loved one as easy as possible and they work with you in setting up the proper care for the residents. The staff work hard at keeping the residents engaged and as active as possible. And they get to know the family members so we are not treated like strangers. I highly recommend this facility to anyone who is needing to place their loved one in an assisted living facility.
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December 2021 by Donna Walton
Brookdale Dover was wonderful to my mother for her last year. She was able to stay until end of life and we were welcomed to be with her.