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December 2023 by Linda O
Great banking
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November 2023 by Charles Dickerson
Great Bank!! Staff is always so helpful and friendly at this location, especially Heather and Brenda!!
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February 2023 by Brian Brophy
The state of Delaware issues licenses and IDs digitally now as well as a physical card. POLICE will accept a digital ID for identification. Will your local Citizens bank? So far, sadly, no.
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January 2023 by Simple living Ofthtislife
Highly recommend Citizens Bank! Y’all Heather was amazing! Great customer service and I CAN HELP YOU ATTITUDE with timely service!
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November 2022 by Joseph Michael Scott
Located in an historic building in downtown Dover, Delaware, the lobby has an old world feel. The staff is knowledgeable and helpful. A visit is reminiscent of the past. Being a regional bank, versus one of the enormous insensitive banks, Citizens is community oriented. You will enjoy doing business with them.
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September 2022 by Charlotte Sanders
They are really nice people there
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June 2022 by Ralph Schmidt
They are very profession it's a pleasure dealing with them
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July 2021 by Rick K.
I really wish I could give a negative rating like -5. They only have 1 person working counter and the same person working the drive thru. Whether I'm making a payment or withdrawal, I have to make at least 45 minutes out of my schedule to get my transaction completed. I've spoken to the manager and the response is "it is what it is." I've been in customer service for 30 years. Worst banking ever.
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December 2020 by Baron Harris
I find the staff there polite and patient wouldn't ever change bank service is outstanding from the manager to all of the tellers job well done...
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July 2020 by greg lynch
I've always had an outstanding experience at this bank . It's my Dog's favorite as well. Good people..
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August 2019 by Joshua Roddy
Never had a problem here until i was just told i couldn't cash a check here even though i have an account here after doing it dozens of times. Probably switching banks after this. Great "customer service".
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July 2019 by Sally Kirchoff
I found the employees to be very nice. I also felt that this bank or the grounds are haunted. Very heavy feel to that building! Anyone else feel the same way?
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May 2019 by Sheila Davis
My credit card bank account with Michigan first credit union bank account for Sheila Davis of transfer first payday of $500,000
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May 2019 by ang W
Staff is super rude. Especially the branch manager Heather. Never open an account here
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February 2017 by Daniel Cole
EZ, Worry free banking