Comfort Suites offers a range of experiences based on guest reviews. Some visitors found the rooms to be clean and suitable for a one or two-night stay, with safe environments and friendly staff members. One guest appreciated the helpfulness of the staff, highlighting staff members who went out of their way to assist, including storing ice packs and personally returning forgotten items. The rooms are generally described as average and comfortable, though some guests felt the cleanliness was lacking, with issues such as stained sheets, ripped blankets, and stains in the shower. Parking is limited, and some guests found the front desk staff to be unfriendly or unhelpful, especially when addressing concerns or requesting room changes. Security deposits were sometimes unfairly withheld, and overall service was inconsistent. Safety features, like the side door remaining open, raised concerns for some guests. Despite these issues, a few visitors noted that the hotel met their basic needs for a short stay and appreciated the effort of the staff. Overall, Comfort Suites appears to be a budget-friendly option that can be suitable for quick visits but may fall short in cleanliness and customer service for some guests.
Smells like musty mildew. No smoking signs everywhere but reeks of marijuana on 2nd floor! Badly needs renovation—carpets and bathroom ceiling from water leaks. Toilet flushes well. Breakfast left a lot to be desired.
September 2024
It was good, we needed somewhere for the night and the room was clean.
Rooms: Average, standard clean room
Safety: I felt safe
September 2024
The guy behind the desk was amazing. I think it was Sean. Some kind of night manager. I was going through some stuff and he talked me through it all. I had a stuffed gorilla for my little girl and the arm came off. He gave me glue from his car to fix it!!! What a guy!
