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October 2023 by Rene Edwards
I can not speak highly enough about Jason from furniture n more. 100 % spot on service. Honored our warranty even though it was misunderstood, highly skilled in repairs and so very pleasant . Will def be purchasing all of my furniture needs for here. Thank you Jason.
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September 2023 by Skinny Benny Blanco
I have done business with Furniture & More Outlet; and have had mixed results.I’ve edited this review now, 3x, going from a 5 star review — because my initial interaction was amazing, down to a single star — because I had to wait for a single part of my children’s bunk bed for over 2 months, to now settling on a 3 star review.The previous manager at their Camden location, Vick, was pleasant and easy to work with picking out all the furniture I wanted/needed for our newly purchased home in Delaware. The whole process, in store, was perfect; from the assistance and expertise; I enjoyed working with him to find all of our needed living room furniture.There were issues with the warehouse, so I was told, inventory and problems with communication between stores was fairly common.I paid the fee to have some of my items assembled upon delivery, and the gentlemen who arrived and helped were great! They had communicated to me that when they arrived at the warehouse to pick up all my items, that part of the bunk beds I had purchased were damaged and that the warehouse would order the replacement part…I spoke with management and was assured that there would be a team effort between the warehouse, management and ownership to secure the needed materials.After a month, my faith began to be tested. It was explained to me that Vick, who I originally ordered my furniture through, had been assigned to a different store location, and that trying to work with multiple stores was difficult due to item and material procurement…When 2 months went by without any indication of when I’d receive my item, I lost my patience. I was told that Ownership didn’t want to simply order the individual piece that I needed, and instead wanted (and were going) to wait until they had enough orders from their warehouse, that was being shipped to the store I purchased my furniture from, that they could fill a truck load of items, before sending over the pieces I needed and already purchased!Needless to say, I was not pleased. I have chosen to give them a 3 star review because, after I gave a scathing review of 1 star, Vick reached out to my wife and within 5 days, we had the piece we needed (my wife and I just put it together).My wife said that Vick was very apologetic and worked with her to make sure that we got what we paid for…I can’t say that I’d suggest using this store location in Camden, heck, I don’t know if I’d suggest you use them at all. It was explained to me that Ownership doesn’t really give their management the tools, personnel or flexibility to really help and assist the customer. It seemed that, from what I was told, management with this company is handcuffed in what they can offer and are put between a rock and a hard place at times…Vick came thru in the end and if you do run into him at the store, I know that he’ll be able to help you select what you want.Just know going in that your timetable is fluid and you’ll be best off having A LOT of patience…
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August 2023 by Carly Fisher
Amazing customer service. Everyone is very polite. They have a good selection of furniture , great quality and good prices!!
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July 2023 by Connie Bowers
The service was good, but it was so HOT in the store, which made the shopping experience unpleasant. Wanted to get out of the store as fast as possible, which potentially made you loose an other sale!!As we were also looking for a living room suit.
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July 2023 by ivette Gagluicci
Purchased a bed & dresser for a spare bedroom. The prices were very reasonable. Was initially just looking for a bed, but when the dresser was reasonably price we bought both. Service was quick & easy checkout. Deliv was $140 but we picked up our furniture since we have a truck & trailer.
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July 2023 by Timothy Higgins
Good selection of furniture and found just what we wanted. Price was reasonable as well as delivery charge. Updates on sofa arrival could have been more timely but transaction was very smooth.
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July 2023 by Ceaser Palace
Great deals and wonderful customer service. Staff were patient and helpful. Highly recommend this store!
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June 2023 by Dan
Knowledgeable and friendly staff. Did not pressure us to get a sale. Let us look over floor inventory and was available when we had questions. Pricing seemed reasonable. Delivery charge was inline with other stores we had checked.
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June 2023 by Maria Stir
Great products and great service. They made me very comfortable ordering and wasn’t any pressure.
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June 2023 by Athena Brown
Sales staff friendly and courteous. Prices reasonable and accommodating. Thank you very much Victor.
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May 2023 by Loretta Aligo
My sales people were patient & understanding because i had so many delays in taking my bedroom furniture,The room looks exactly as i imagined it. Delivery guys were efficient & courteous Thanks to all
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April 2023 by Doug Wood
Nick listed to my needs and found us something it the warehouse that would work perfectly. He was personable and easy to purchase from.
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March 2023 by Patricia Pfeiffer
My interaction was all done by phone. I looked online at their site & found the chair I really loved. I called the store in the Queenstown store/outlet & spoke with DeSales. She could not have been more helpful & obliging to help with my questions & then the facilitate the purchase of 2 chairs. They are special order; DeSales made it easy. I’m hoping to be the proud owner of my 2 new chairs in 4-5 weeks when they arrive at the store. Thank you!!
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March 2023 by Tyonna James
Mr. Victor was amazing! Thank you so much for being patient during our time in your store.
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February 2023 by Michael Brown
As I walked into the store I was pleasantly greeted by an employee he asked if he could help me I told him I needed to see his best deal on a sofa. He showed a few sofas and within 5 minutes we were standing at the register sealing the deal. Friendly and simple. Just the way I like it!
