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January 2024 by Ravana C. Starks
This Home Depot should be very proud of the associates working here in Dover. Every time I come to the store (I am there frequently) ever associate greets me and asks if I need assistance. Very different from other Home Depots I have visited. Keep up the good work; customer service is always appreciated!
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January 2024 by Sandra Johnson
Had them put blinds in my windows awesome job
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January 2024 by Stuart Bryans
Attitude MUST be a part of the training here! Even asking where an Item " might be" , to the Checkout!You get the " vibe", " Why are you bothering ME" .. And no..Not my First trip here. HASNT changed in 4 years!..!.. Dread knowing I have to come here! (Rental Guys? Much nicer and Friendly) ...fyi !...
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January 2024 by Hester Farrell
Itcwas ok
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January 2024 by Kimberly G
It's a Home Depot.
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December 2023 by L M.
I'm new to the area and needed to purchase appliances and a storm door. As to the door, I paid the $40 deposit for someone to visit and provide a quote. This was to happen within 48-72 hours. After 172 hours and a few phone calls I went to the store and requested my money. After 10 business days when the money had not been returned to my credit card I went back into the store and again requested my refund. Apparently the first person had not completed the return he only stopped an installer from visiting. As to the washer and dryer after 6 promise to deliver dates I cancelled. It took 3 weeks to have the washer and dryer removed from my credit card. This store is the pitts. If I could rate lower than one star I would.
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October 2023 by Jamie Beechey
Huge shout out to Victoria from Home Depot, dover de... patiently worked through an issue with me to resolve a much needed purchase. Thank you for your hard work and support
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September 2023 by James Berger
Home Depot helped me with my countertops for my kitchen. Countertops and installation was a third of what it was at other companies!
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September 2023 by Johanam Barcenas
I needed to return two items. The lady at the customer service desk was very nice and patient, since my card didn't want to cooperate. I bought something else and the check out staff was very attentive.
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September 2023 by Romy Leasure
Needed an item. Online, it said they had it. Not so, no tag on the shelf. Fustrating!Bought a different product. Hope it works. Did find a very nice closet knob. Very good price and was super easy to install.
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September 2023 by Raymond Sawyer
Victor from the lumber department was more than helpful in loading my mass load of concrete into my truck. He and a few others were professional and did everything they could to make sure I’d have a safe trip without anything falling over. Thank you victor!
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July 2023 by Dae Park
Avoid this location! Not only are they not knowledgeable, they’re not helpful.I purchased for a pressure tank from them. I needed some fitting to get it to work. No one was available in plumbing. Went to customer service. Asked them if they had the fittings and if anyone was working in plumbing. Was told “Good Luck” in a sarcastic tone and there would be someone in plumbing.Went back to plumbing and no one’s there. Tried to talk with an associate that was walking by and he just ignored me and kept walking. Found another associate that said she would have someone from that department meet me.Eventually a guy shows up. When I ask him where the fittings might be, he says he works there but really doesn’t know anything about plumbing. He can only tell me where I might find them. Thank God there was another customer there that heard me and he knew right away what I needed.. and told me “Home Depot there doesn’t carry what I needed “ and suggested alternatives. My son says “dad, you got real customer service from a customer, HD service is a joke.” Yup, a 12 yo saw how poor their service was.Won’t be going back there again… and the alternative I went to, not only did the have everything, and knowledgeable, but their prices were extremely competitive… as in better pricing.
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July 2023 by David L Beckham
I enjoyed the adventure when a couple employees directed me in the wrong direction to find 4-1 hand trucks. I went to Harbor freight and beat the price and got better service.
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June 2023 by Michael Sharp
I recently went to Home Depot in Dover, Delaware to buy some supplies for a home improvement project. I was very impressed with the service I received.The store was very crowded and the aisles were narrow. It was difficult to get around.I also found that the prices at Home Depot were higher than at other stores in the area.The item I was looking for was not in stock.
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May 2023 by Tasha Terrigno
A very good plant section so nice to see not every plant dying of thirst. Came home with several new plant babies that were healthy and no bugs.
