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March 2025 by Paul Chandler
Not about the store directly but more that the site is closing do to company going out of business.
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March 2025 by Jade Taylor
I’ve been in here 2 times. And my first experience was really great and everyone was nice. I made the mistake of getting too much fabric - and read the fabric receipt incorrectly and did the math wrong. When I took the receipt up to the register to check out, Desiree the cashier was there. And it ring up to $160 - I then told her I’ll have to go back to where the ladies were at the cutting fabric part of the store to tell them to take some of it back. I already felt embarrassed about it - but it was a mistake on my end and I apologized profusely. The one lady at the fabric cutting part of the store was so nice to me and told me it was fine and put green pen on the receipt marking the fabric I wanted to buy. I went back up to the register with the lady and she told Desiree about it and she seemed extremely irritated. I told them I didn’t have to get it - if it was that much of a hassle. The lady told me it was no worries but again Desiree was extremely irritated. And rolled her eyes. So then it takes her no longer than 2 minutes to manually put in the fabric I wanted. Ended up being around $60. My friend I was with reminded me to show her the discount code I had on my phone.. then I went to show her and she tells me they’re not under Joann’s anymore and I can’t use it. I was over her and this whole fabric thing at that point so I told her that it’s fine with me. I paid for my things and she proceeded to tell me with a very irritated face that they only do it for teachers and military. I ended up walking away at that point and leaving with my friend. What I thought was really awesome was that I got told I couldn’t use my discount code off their own app bc I’m not a teacher or military (which makes 0 sense bc that doesn’t say that anywhere on the app at all) but my friend that was getting checked out got to use her discount code and she’s not military or a teacher. I ended up calling the store and telling the manager how rude Desiree was. I work retail myself and understand that it can be frustrating but I didn’t do anything wrong and apologized and still got treated meanly because clearly Desiree didn’t wanna do her job. I’ll definitely will miss this store bc it’s so cute and the other ladies are nice but I’m glad I won’t have to interact with Desiree again with her extremely rude facial expressions and attitude 🥂
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April 2024 by Visi Bun
I don't really go here often, but when I do, I tend to be able to find just what I'm looking for.
Admittedly, I only really come here for one kind of fabric for making chokers, but even so, it's a nice and convenient spot for finding a whole range of fabrics for your needs. There's no shortage of it throughout the store, along with the supplies that you'll need for a project. Seems to be a very good place for those who are into quilting and maybe even making clothes (I'm not keen on the process of clothes making, however, so please don't quote me on that).
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April 2024 by trin
Very kind staff that will help you even if its your first time in a store like this! I took someone here in August to shop for fabric for costume making and they helped us decide on how much fabric to get and didn’t judge me for carrying a box from Domino’s Pizza in the store.
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January 2024 by Bob Miller
Great sales on yarn, well stocked store with great selection and service! We even found a great door mat!
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January 2024 by Imani Henry
During my visit to this store, I experienced poor customer service. At the check out line, I waited for the forwarding customer ahead of me to be rung up. The cashier Ashley completed the customer's transaction then started a lengthy conversation, ignoring the customer, myself, who was waiting in line. As the conversation went on, it became personal as it related to their tattoo meanings.Since I was in a hurry, I politely waved the cashier down to get her attention. Ashley told me, "That's very disrespectful, we're having a conversation and you need to be patient." For an employee, it's not appropriate to tell a customer to be patient. After asking if there was another employee available to ring me up, which there was, I was told to be patient again. My experience was so demeaning that I returned to the store to get a refund. By that point, I didn't feel that location valued its customers. Hopefully, this will not happen to another customer in the future.
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December 2023 by Imani H.
,During my visit to this store, I experienced poor customer service. At the check out line, I waited for the forwarding customer ahead of me to be rung up. The cashier Ashley completed the customer's transaction then started a lengthy conversation, ignoring the customer, myself, who was waiting in line. As the conversation went on, it became personal as it related to their tattoo meanings. Since I was in a hurry, I politely waved the cashier down to get her attention. Ashley told me, "That's very disrespectful, we're having a conversation and you need to be patient." For an employee, it's not appropriate to tell a customer to be patient. After asking if there was another employee available to ring me up, which there was, I was told to be patient again. My experience was so demeaning that I returned to the store to get a refund. By that point, I didn't feel that location valued its customers. Hopefully, this will not happen to another customer in the future.
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June 2023 by Nelson Jose Marrero Cruz
Good costumers service
Thanks
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June 2023 by Michael Siegel
Love the place and prices
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June 2023 by Ashley Eastman
Huge selection, helpful staff!
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June 2023 by Sandra Mummery
Pleasant staff. Huge selection
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March 2023 by Lynne L
I really like shopping at this Joanns store. The staff is very helpful and knowledgeable about their merchandise. Its a smaller store, but they had exactly what I needed.
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March 2023 by Joan Hendrix
This a small, older JoAnns. Mostly fabric. Yarn. I was looking for quilt fabric and found a very limited selection. Didn't purchase.
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March 2023 by Sandra
Pleasant staff. Huge selection
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January 2023 by Marie B
What a great assortment of fabric and tools for crafting. Employees are very polite and eager to help with any questions. I'm decoupaging plates and was able to get christmasfabriv at 70% off.
