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October 2023 by Marie Kozel
Kent County Motors is outstanding in Customer Service! The team was very responsive and communicated the status throughout the whole repair process. Everyone was very kind and I always felt they were being honest and straightforward. I would highly recommend Kent County Motors!!!
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October 2023 by Zoe Saves the Edges
Rodney was sure a pleasure ! He was patient and helped me throughout my entire car buying experience! He was very honest and well mannered. Please come see RODNEY!
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October 2023 by Ruth Joanis
Unfortunately a simple repair of my mirror and bumper turned out to be a 3 week drawn out process. Thankfully Chris from the body shop kept me informed every step of the way and went above and beyond to restore my car. Thank you so much! Highly recommend!
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September 2023 by Andrea Williams
I had a great experience! I think the guy’s name is Steven (please forgive me if I’m wrong) anyway sir was the walking billboard for supreme customer service???. I love how he kept the line of communication open and provided step-by-step updates instead of trying to take advantage of me. He gave honest feedback, was respectful and down-to-earth. Give him a raise!! I definitely appreciated him. The experience alone alleviated some of my stress. Keep up the good work!
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September 2023 by Dolores Donovan
Great service. Had a tire problem and needed to leave to go south. Although late in day they changed tire and got us on the road. Very friendly and helpful. Highly recommend!!
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August 2023 by 8202mrtom
We were car shopping after 10 years since we owned a new car. , but were not sure on what vehicle we really wanted. All the staff was very friendly and did not rush us or attack us like some dealerships do. We felt very welcomed. Took our time to decide and made a great purchase. Process was even faster than we had remembered. We are very happy and will be back to make any future purchases. If you’re looking for your new ride go see Rodney Nickels Toady!!! Thank you again Rodney and Kent County Motors for everything!!
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August 2023 by Jennifer Sprucebank
Mark’s exceptional kindness and patience made our vehicle purchase experience truly outstanding. As first-time customers at this dealership, our satisfaction couldn’t have been higher. We appreciated the complete absence of sales pressure and the space to make our decision at our own pace. The entire team demonstrated unwavering kindness and professionalism. Without a doubt, we wholeheartedly recommend Mark Bivins and Kent County Motors to anyone seeking a top-notch car-buying experience.
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August 2023 by Martha Geiger King
From my first call to Kent County Motors, Mark Dupree was incredibly helpful and personable! He answered my many questions, and always did so on a timely basis. When I arrived to pick up my vehicle he was on top of every detail! I would recommend doing business with him to anyone in the market for a car or truck. I was also helped by Chris Blades, who was friendly, thorough and professional. Kent County Motors has a great team and they made my truck buying experience top notch in every way.
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August 2023 by Michael Brogan
Chris, was my service advisor for this visit, he was friendly, professional and efficient. Kept me informed at each step of the process, Thats why I buy and service mine, and a lot of my families vehicles at Kent County Motors. Great experience each and every time. Love my Buick and Kent County Mptors
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July 2023 by Charlene K.
My car was towed there more than 3 weeks ago for damage to the bumper and muffler from an accident that wasn't my fault. The parts were ordered and on site 2 weeks ago and i was promised as soon as the parts arrived I'd have my car in a few days. Now 2+ weeks later I went from being one of the next cars they were going to work on to "I don't know when your car will be fixed." Was originally told I'd have my car back by 7/17 and now am being told some time in August...absolutely ridiculous and unprofessional and untruthful. DO NOT TAKE YOUR CAR HERE unless you have the money to rent a car for weeks on end....
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July 2023 by Melissa Stiles
The service team went above and beyond. From the tow truck driver staying late and going out of the way to pick me up, to Derek ensuring I had a car to use and getting my car fixed in minimum time, everyone at this dealership were exceptional. I had a bad experience at another dealership which led me to this situation. From the first call with Derek to a follow up call with Chris, every single employee cares about their customers. I can’t thank them enough for their help in getting my car fixed and ensuring I had a better experience. When I’m in the market to purchases another car, I would drive the 2 hours from home to consider Kent County Motors. I’m so grateful to have crossed paths with this dealership even if it was unfortunate circumstances that led me there.
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June 2023 by DeShauna Perry
My experience was great! This was my first time making a big purchase on my own. Everyone made me feel absolutely comfortable. I was able to take my time to look and test drive with no pressure. When I made the decision to go for it Mark Dupree helped me through the purchase process. It was very smooth and fast. Thank you all so much! I loveeeeeee my new car!!!
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June 2023 by Erica DeCandido
Excellent experience from start to finish working with both Mark and Matt. They were upfront about their pricing, helped us build our vehicle exactly how we wanted it and kept us up to date on tracking it from building to delivery. Thank you for making this an easy experience. We will be back for our next car!
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June 2023 by James Wood
I Just had my vehicle in the body shop due to a collision, Mike Best and Mrs. Stagg were awesome. While my vehicle was there I had it serviced before I picked it up, Robby Nichols ensured that the great service continued. Thank you all for a great experience.
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May 2023 by olga colon
Kent county motors has been the best experience ever. Mr. Jim was very informative with me, told me step-by-step what was going on and when things were going to get done I will always continue to go to this place the body shop. Customer service is amazing. Thank you so much Mr. Jim and your fellow coworkers.
