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August 2023 by Marian Antonela Castillo Román
The move in experience was really good. However, here I want to list a few warnings to future residents:1- They raise your rent by at least $200 after one year. If you decide to go month to month, you will be charged extra $150 monthly on top of the regular raise.2- The leasing office could be a little more organized with paperwork but overall decent service.
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April 2023 by Tiara McCray
I could write a book on the disaster the last few months have been with this place. To begin, I never received any information about renewing my lease which was to end on 1/30/23. When I called, I was told my lease automatically renewed in October. It took calls after calls to get this straight. I finally received the offer to renew on 1/30/23, the same day my lease ended!!! I sadly signed it and returned it on 2/3/23 agreeing to stay, never heard anything. I followed back up as I was told I would need to sign a new lease. I call and finally speak to the manager on 3/8/23 who has me on hold so long so that when they close at 6, I get hung up on. He did not respond to me until 3/9/23 in the afternoon via EMAIL. In that email he states my new lease started on 3/7/23. How? The lease states it starts on the date of the notice. Also, my lease references more Maryland codes than Delaware codes. It is now 3/31 and I have yet to receive a response back. Now there is an issue with our lock on the front door. I submitted this request via the portal on 3/20/23. With no follow up, I called on 3/28. I received a call back on 3/28 that someone would be looking at it that day. 3/31, nobody has been there. The lack of communication is insane. I can only imagine the nightmare that move out will be.
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March 2023 by Steve Oduro
While I had no complaints while living there, moving out was a disaster! I am currently going back and forth with them to get my security deposit back which was $1000. They are trying to charge me a $1500+ reletting fee when I gave them a 60 day notice that I would be vacating at the end of my lease term! I even confirmed it a week later to make sure they have it in their system that I will be moving out. They are crooks beware!!!
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January 2023 by Yconda Hill
This is my second year at Leander Lakes and my last year. Service request takes forever to get done. My Dryer is broken and I submitted service request on 11/24/22. It's 12/15/22 and my Dryer is still broken. No one has called, nothing. I pay a lot money to stay here and the management is BAD.Thank you for your response. I did speak with someone but it’s Jan 3rd and my dryer is still broken. I pay $2000 for rent and for that amount of money this should not be happening. I asked for some type of compensation for this inconvenience, that was dismissed. I would like to speak with someone from the Corporate Office.
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January 2023 by E.C. H.
This is my second year at Leander Lakes and my last year. Service request takes forever to get done. My Dryer is broken and I submitted numerous request. I've been with out a dryer since 11/24/22. It's been over a month and my Dryer is still broken. I pay $2000 a month for rent and for that amount of money this should not be happening. I asked for some type of compensation for this inconvenience, but that was dismissed. I have to spend money transporting and using public dryers at public Laundry facilities to dry my clothes. I can't go on living without a basic necessity that should be provided to me which I pay for each month.
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October 2022 by Jai Collick
I am not normally one to leave reviews however I had the most wonderful experience today during my tour. Jessica was amazing I am moving to Delaware retiring from the United States Air Force in January.I have toured many places the last few days and sure they were okay places and okay tours however today was reassuring to me that passion and pride in what one does still exists. Jessica was patient kind bubbly warm and knows her product and presents it well. Thank you Jessica for your kindness and patience with a old gal today and for lending a ear when I needed it most. Lost my partner not long ago so this was emotional for me. Your recommendation on a good lunch spot was much appreciated and it was delightful. I will see you soon with my application doll.
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September 2022 by Tennille Pitts
Let’s start with the best property manager ever by the name of the wonderful bubbly keeps you smiling Jessica I want to thank you for all your help your professionalism and kindness and getting the work done if you need a place to live this well designed beautiful landscaping property called Leander lakes is 100% the place to rent thank you again Jessica and Leslie
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August 2022 by Chad Elliott
I recently moved my family half way across country for a new job. Jessica has gone the extra mile since our first contact in helping us get into a unit. She's extremely polite and professional and has helped us each step of the process. The property itself is in a great location and the rest of the tenants that I've met so far seem to really like it here.
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August 2022 by Cherryann Mark
I’ve been a resident of this Lovely Community for over one year. The Office Staff is Amazing, helpful, Friendly and complete Service requests/maintenance issues in a very timely manner. Jessica and the Staff have creative events on a regular basis for the Entire Community to enjoy. I feel Safe here, and you get your moneys worth for what you pay in rent.
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August 2022 by Ally J
My experience was great! Jessica was great with everything from the start of the application process until we moved in. She answered my emails when I had questions, she is very friendly and professional. The apartment is wonderful and very spacious, I love it!
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August 2022 by Amy Hoffman
I have lived at Leander Lakes for 3 years and cannot say enough about the property, but even more about the staff especially Jessica. She always lends a hand and is willing to go above and beyond for her tenants. We would be lost without her!!
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June 2022 by Madison Moreno
Jessica has been so helpful and compassionate to our family. We moved here from halfway across country & she has went out of her way to do the most for our family. Theres no words that can describe how much we want to truly thank her for how much she has helped us & made our move so much easier! Thank you so much to her husband as well! I completely recommend living here. Everyone is so friendly & the environment is clean. It’s absolutely beautiful!!! Thank you so much Jessica from the bottom of our hearts!!!!
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May 2022 by Megan G.
The property manager Jessica is great!!! She's very informative and very helpful!!! She really goes above and beyond, great customer service!!!
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May 2022 by Tarika Dixon
When I was in the process of finding a place to rent, I wanted to be somewhere that was accommodating, affordable, safe, and beautiful. I found it all here at Leander Lakes. The view from the balcony of my apartment is fabulous. With the design of the complex, I'm able to see the lake with the ducks, the well maintained landscape, pool, gym, dog park, grills, and clubhouse. I love my high ceilings as well. I was able to put a 9ft Christmas Tree up last year. ?The layout of my 3 bedroom 2 bath is perfect. The staff is absolutely amazing. The manager Jessica is very friendly, kind, and professional. She goes above and beyond to make sure everything is perfect within your apartment and complex. The maintenance staff is also very friendly and professional. I love how they put booties on their shoes when they come in and they always arrive in a timely manner. My smoke detector battery needed to change, so I called Jessica and she had maintenance out to change it the same day. I already recommended a family member to move here and I will recommended others.
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April 2022 by Mary Ryan
Hell no worst place to ever live
