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March 2024 by Christina Mullins
Awful!!!!! Rude servers all the way around!! You can tell they do not want to be there and it is NOT worth the hour long wait everytime. The steak has no flavor what so ever! We didn’t even get our lobster tail until we were done eating our meal!! The waitor was terrible. Not friendly at all. Neither was the hostess when we came in. We did not feel welcome also have no refill on my drink either. Very disappointed with the Dover de location will not be coming back!!! Management is useless as well. Did not even care about any of it.********UPDATE SECOND TIME AROUND thought we would give it another shot. Still terrible we went Saturday late afternoon. 3/23 it took 20 mins before we even got a drink order. Heard servers talking about not wanting to take us because they were cut finally the pregnant bartender took us. She seemed like she didn’t want to be there and was very unattentivE and not friendly. I don’t understand why they can’t get good servers. The food came out not cooked. All of the silverware was extremely dirty. Terrible service and terrible management. It took so long we were there about an hour and a half. WILL NOT GO BACK. DO NOT WASTE YOUR MONEY!!!!! We are sticking with Texas Roadhouse.
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March 2024 by Karen SL Simpson
Arrived at 7pm on a Wednesday. We were seated immediately. Waitress took our drink orders and then our food orders; then we never saw her again. At 8:15pm, I went and got the waitress and asked where our food was. She said that there was a large party in the back, and when they finish cooking their food, the kitchen would start ours. Why?! And why wouldn't you tell us that when you took our order, instead of hiding for over an hour. We finally got served at 8 :40pm. My steak (ordered medium rare) was Rare. I took my fork flat and pushed it to the plate in the middle. I'm starving, so I'm just going to eat it rare. No one offered us an apology, an extra loaf of bread, or even a free dessert. That is sad and really poor business.
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March 2024 by L “Lace” P
Very nice for friends family and professional outings.Parking: Will fit large trucks (F350 etc.) easily.
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March 2024 by Jeff
I try not to disparage servers, but... I ordered a Fat Tire beer, a Belgian red. When the beer was delivered it had a golden color and tasted just like an IPA. I dislike IPA's. I asked our server Francisco if he was sure it was a Fat Tire. "I'm sure" he said, turned, and walked away. Nothing like I'm sorry, let me check, just a curt and pretty rude dismissal. I knew it was an IPA. When the check came, there it was, a 60 minute IPA. I showed him the check and asked to have it removed. After a good 5 minutes he comes back with the beer deleted, still no apology but plenty of attitude. I only regret that I didn't take the time to seek out the manager to relay my displeasure before I left, leaving a bad review on social media is not the best way to lodge a complaint, but then again, karma.
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March 2024 by Bob Shortlidge
Steak was delicious. Overall, the meal was the same. Haven't been there in awhile. Prices knocked me back a bit. If you're looking for good food & service, then stop by.
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March 2024 by Dale Wells
This was the first time we had been to a LongHorn Steakhouse in a number of years. It was close to our hotel. The wait was about 20 minutes at 4:00 - I suspect that's when the majority of the staff were arriving since many of the tables were empty when we arrived. The waitress was prompt and friendly. The bread was noticably better than Outback. The salad was also good. We both ordered the NY Strip. I ordered my steak medium, and it was brought to me very rare. Unfortunately, I had just put steak sauce on it, so I ate it that way. My wife ordered hers well done, and it was perfect. Both of us noticed that it was very salty - perhaps the seasoning they put on it. But it was about as expected, and predictable.
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March 2024 by Brenda Thompson
We had gone to another restaurant for my husband's birthday lunch, but it was closed due to mechanical issues. Then we went to another restaurant, but it would have been a half hour wait so my brother suggested Longhorn. Well, the third time was the charm as we older people say, and the meal was great! When the waitress heard it was Hubby's birthday lunch, she was nice enough to get him an ice cream sundae and then brought the table a strawberry cream cake as well. What a wonderful lunch it was for all of us. Thank you so much!
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March 2024 by Nancy Reedy
Awesome
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March 2024 by Brittany Augustin
I would give zero stars, If I was able to seeing that last Thursday my family was celebrating a Birthday and I wanted to attend but myself along with five other family members weren’t able to be seated with our party after over an hour. There were several empty seats around my party, and they were seating, everyone else that came behind us before us In the spots that were right next to my party that was already seated . We were being told that we had to wait for 10 more people to arrive. Even though we didn’t have 10 more people in our family coming. We had no more people in our family coming, so we left I will never nor will any of my family give this longhorn any business after that.
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February 2024 by CSweeney
Arrived for lunch on a Thursday around 1:30pm. Not busy at all. Sat at one of the bar tables. Bartender made eye contact with me as I sat down. After 10 mins of not being served or even acknowledged. I opted to take my business elsewhere. Don’t recommend.
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February 2024 by david Reviewer
One of tne worst restaurant experience of my life and here's why. The burger was luke warm, the French fries had enough salt to kill me, and the waitress wasn't attentive. I couldn't get tne fries remade because tne waitress came back to tne table when I was finished with the burger. The manager Carl wasn't apologetic at all and took $5.00 off the bill. Tne waitress never asked me for a refill so I asked her for a coke to go and never saw her again. Stay away from here! This is the Dover location!
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February 2024 by Wendy Hairston
Always great foodWheelchair accessibility: Plenty of open space
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February 2024 by David Sadler
Service is good. Food was great and I would recommend it again
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February 2024 by Vanessa Nixon
Everything was amazing can't wait to go back.
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February 2024 by Ellis Richardson
Worst experience ever. Got to the restaurant at 7:23 seated at 7:32. Not bad of a wait. It was not at all busy. We get seated and order drinks from the bar and an appetizer. 30 minutes later we got our drinks. An hour and 10 minutes for our food (never got our appetizer). Our food came out cold. My steak had good flavor but, everything was cold. I got the shrimp add on with my steak. They looked so good I put a whole shrimp in my mouth, the outside was warm, but the inside was ice cold and mushy. When we told the manager, he asked us if we wanted our food reheated. A $30 steak, reheated. I felt so bad for the server because all his tables were complaining. I don’t think it was his fault as he was very apologetic. I get being understaffed but if you can’t provide good safe quality food then maybe, you shouldn’t be open.