-
January 2024 by Cherrita Gibbs Sloan
Highly, highly recommend Patriot Auto..Excellent customer service. Detailed report on what is wrong with your vehicle; plus they let you know about other issue you have that need attention.Don’t sleep on this repair shop.My new go to shop for my Jeep.Thank you Patriot Auto & Truck for you service.???
-
January 2024 by John A Endres
Office workers at the Dover location are extremely friendly and courteous.Technicians appear to come and go which I believe is due to the area's poor training at schools. Pricing is increasing which may force me to look for an alternative location.
-
December 2023 by William Kuhn
Even though I was there ,longer than I wanted, Iwas very pleased with their service,so much I will be taking my car back in january for more work,see you then
-
December 2023 by John M
Excellent Service! Communicated with me every step of the way. Customer service and pricing was great!
-
December 2023 by Zachary Bernard
The service was 10/10. The manager was very transparent about the parts, labor, and turn around time. And they have a 2 year warranty on most services!!
-
November 2023 by Samantha Little
They were very helpful and let me know what was the issue with my vehicle unfortunately for me it was not good news. Overall I’m happy with their services and helping find the problem. I will always be a customer from now on.Services: Auto engine diagnostic
-
October 2023 by Joseph Simmons
Great customer service. They accommodated my request and keep me updated on every step in the repair of my truck. Would recommend them to everyone.Services: Steering & suspension repair
-
October 2023 by Ronetta Walker
I loathe having my vehicle fixed because I always feel like I'm getting the run-around.Not here! Patriot Auto was fantastic. They gave me all the information about my vehicle, not just what I came in to have serviced. I was working through my extended warranty coverage and they provided me with context and they were transparent with their pricing, line item by line item. Helen was amazing to work with - things were completed when she promised and she stayed in contact with me whenever there were changes or discoveries.Overall, I'd recommend this shop to everyone. We won't go anywhere else for repairs.
-
October 2023 by Jeremy Piazza
Not sure if this place is under new management. Never had issues in the past but recently multiple. Not the place to go to for any car issues let alone an oil change and if the check engine light is on they’ll recommend everything they can expect how to fix it. If they were straight forward with the repair and cost it would save time and headaches. The two stars are because the lady that handles the phones and up front is polite.Services: General repairs & maintenance
-
October 2023 by Patty Barnard
Excellent customer service with transparent pricing! Work is well done and quality of followup is awesome! Would highly recommend for your automotive needs.
-
October 2023 by Beulah Taffany Evans
Terrible service. The woman at the front was rude and racist. She had a nasty attitude the entire time. My warranty paid for a new part and they bought a used one to try and get more money. I will never use them again, stay far away.Service: Auto maintenance
-
September 2023 by Jim Suhre
We were just going to leave the review as 1 star, but with your response, falsely accusing us of being a disgruntled employee and threatening them (and attempting to doxx them by putting their cell phone info in the reply) that is unethical and immoral. So we are now leaving this review: Choosing Patriot Auto was a big and costly mistake for us.
-
August 2023 by Francine Head
Very dishonest experience with this business. All words fall short! Would not recommend.
-
August 2023 by Tommy Head
They did not honor their commitment to us. Very untrustworthy establishment.
-
August 2023 by Veena Kamath
Patriot Truck & Auto is dishonest and untrustworthy. I do not recommend doing business with them
