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December 2023 by Billy Edwards
Pods delivery people were professional. The delivery and pick up windows were tiggt. The pick ups and drop offs were fast
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December 2023 by Jason Tiver
PODS charged me an extra $25 which was not a part of our original agreement. I would not use them again.
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November 2023 by Colleen Roberts
Clear pricing and charges. Very friendly and helpful. Timely arrival, removal and delivery. Professional workers. Very Very friendly and helpful.
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October 2023 by Danette Cordone
I will never use PODS again. They made my move 10 times more stressful than it needed to be. Plus they damaged some of my items. This was almost a month ago and I'm STILL waiting on a resolution. Find someone else for your moving needs.
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October 2023 by Kim Bressant Kibwe
Moving requires many many details.. PODs are one answer which worked very well in our situation. Worth checking out at least.
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October 2023 by Ed Muckerman
PODS is the Answer to all of your moving needs. Get the HOA's to allow them in for 24-48 hours.
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October 2023 by Barbara Hulse
from initial drop off of our container to final pick up...the ease of use, exceptional service and professional staff was beyond what we expected....plus the price was great!
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September 2023 by Luke L
The process of getting set up was very easy to do on line after the initial delivery. The only complaint I have is one of the drivers caused damage to side of the driveway. That means more money out of pocket.
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August 2023 by S. Mummert
The unit we were provided failed and allowed water to damage our property. We were told that the company would provide a replacement, but we would need to remove all of our property from the unit and place it on the lawn, then await the driver who would drop off the new unit and take the old unit. We objected to this but were told there was no other option. There was another option - we hired a new unit from a diifferent company at a better price.
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August 2023 by Kevin Gianotto
Used a PODS to move some belongings from my deceased mother's home in Michigan to our beach house in Delaware. Smooth, easy process.
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July 2023 by Vicky Natland
Moving to another state is expensive and PODS was by far the most cost effective option.
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May 2023 by Jim Shepherd
I called to schedule my pick-up and delivery of the POD from our present home to our new home. Very difficult to understand Representative. Constantly had to ask her to repeat herself. Time and again. After the phone call, I hope the POD will be delivered to the correct address.
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May 2023 by jill schmitz
Bad customer service!! Billed randomly 2 times, and NO REPS KNEW WHY!! Promised 3 times a call from corporate, and no response!! The reps are not knowledgeable at all, and 1 was very arrogant. Would not use again EVER!!!
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April 2023 by Kim Adams
Great experience using PODS! Everyone I dealt with was super polite and helpful! I highly recommend!
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March 2023 by Marcus W.
I filled out all this info on their website and then it says, We have your quote ready, call us at such and such number with this quote number.. I do that and the customer service rep wants all the same information from me, that I already filled out on the website.. What a pain and a waste of my time, time I didn't have, to waste.. So they lost my business and I went with another pod company.. Hope this helps you guys learn something about customer service..
