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March 2024 by Susan Nelson
I don't remember her name but the lady last saturday made everything so easy and crystal clear about the storage agreement. I came in 30 minutes before they were suppose to close on a Sunday and she took care of all my needs. Awesome customer service. I feel like everything I have in storage is safe and I have reasonable access to it. She was very good at her job and made a stressful thing felt like no matter what it is okay. Plus the price was awesome I anticipated more. But very reasonable. I recommend this storage facility.
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March 2024 by Robert Cue
Greatest Customer Service Experience Ever over the years.... Liz is amazing. I couldn't have asked for a better person. Always warm, polite, & welcoming.. Thank You Liz, You are greatly appreciated... 5 ? aren't enough...!
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March 2024 by James Nevin
Liz has been respectedful and nice every time I have been here
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March 2024 by Birgensmith Gaming
Liz was awesome she is very helpful! One of the best customer service reps I’ve ever had wish I could give more stars!
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March 2024 by Lewis Francis
So helpful and I appreciate it. Everything that was done for me at this location.! Manager, Liz was so knowledgeable and catered to all of my needs!!! I appreciate everything Knowledge
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March 2024 by Carlos Benson
Liz was amazing!
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March 2024 by Blacksmith Hathaway
Liz is amazing! She has a wealth of knowledge and experience.
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February 2024 by Tamika Ryan
The customer service here is great. The storage place itself is not. I Rented a unit for almost a year, came to retrieve my belongings and the storage unit was full and I mean full of dead mice and droppings everywhere. I could not even use half of the items due to the damages. There was no food in the unit only furniture clothing and other household items. It was disgusting and traumatizing to see. The storage facility said that they are not liable and to call the insurance company. They make you purchase insurance and the insurance was worthless. The insurance company said they would only cover up to $200 for vermin damages and I would have to pay a $100 deductible. So basically I had to throw away half of my belongings that was damaged due to the mice and the insurance company was only willing to pay $100 for the damages. It’s a joke. After my experience I wouldn’t recommend this place to anyone.
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February 2024 by Valentine Miller
Liz who works at Public Storage in Dover, Delaware provides exceptional customer service. She is very attentive and respectable to her customers' needs. She is a great asset to your company.
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February 2024 by Jose BarbaBey Jr
Amazing service ????
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February 2024 by Anderson Louis
Liz is doing a good job ? she's very helpful. Thank you for your service
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January 2024 by Haydee Upchurch
It's my first time renting a storage. Ms. Liz was so attentive and helpful. I definitely rented a unit. I loved that everything was so neat and clean.
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December 2023 by Dl James
Unfortunately, I had to return to public storage after leaving 7 months ago ( Life be life~in) ???, at public storage made my re-entry so easy- I was able to get the unit I needed for this quick move. This facility is very clean, secured and the staff is extremely helpful. Thanks again Liz for the easy process
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December 2023 by marissa courtney
Liz is great and takes great pride in her job. She makes storage feel like home. Thank you Liz!
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October 2023 by Donna Storan
Liz is amazing! Read all the reviews mentioning her name then had the joy of experiencing her knowledge and kindness in person, she's everything the reviews stated.My tiny nonprofit grows exponentially during the holidays but until this year managed to just use my garage. With an influx of donations and very few storage options I took a chance and stopped by to discuss the situation with Liz.She explained every detail of what I needed to know, how much it would cost and what to expect from Public Storage. The unit became available on time and under budget, we move in tomorrow!Can't thank Liz enough for explaining every detail of the process and also for understanding the limitations and concerns of my nonprofit.Thank you Liz for making the process seamless!I went to Public Storage originally because of the great reviews and stayed because of Liz. Do the same, you won't be disappointed
