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January 2024 by Kevin Stready
Fast service. Got my vehicle in during the recent snow. Fast turnaround. Thanks guys
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January 2024 by Mike O'Donnell
Excellent Service as Always. Have used RPM for 16 years. Thanks to Chris and his Fantastic Team.
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December 2023 by Bill H
Great Customer Service! From start to finish the service was great. The staff was not only knowledgeable, but also extremely courteous.
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November 2023 by Sterling Tanacea
Absolute Lifesavers! My boyfriend's powersteering pump basically exploded on our road trip and they spent as much time as it took to make sure the job was done as thoroughly as possible. They even stayed late after checking the truck over and fixed a bearing problem in the wheel we didn't even know we had! 10/10 stars, will certainly return if we ever have car issues in Delaware ever again.
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October 2023 by Michael Klug
RPM has been an excellent place to get my autos service. Always does a great job at a fair price. My whole family uses RPM. They know their stuff and give you an honest report on what’s going on with your car.Services: General repairs & maintenance
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October 2023 by Kathy Dicasoli
Chris was honest and so helpful. I will absolutely be going back.
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September 2023 by Jay Calvello
I am a recent transplant to the Dover area and was in search of a reputable car service center. Chris was very professional, upfront and answered all my questions. The service was prompt and completed as promised. I am fully satisfied with the service provided. RPM will definitely be at the top of my list for future repairs.
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September 2023 by Jacob Kratzer
I wouldn't touch this place with a ten foot pole. Last year I had my car towed to RPM because I thought my alternator had died at the time. My mechanic Grant informed me that he tested the battery and it was fine, but the transmission was dead. He told me he would put in an aftermarket alternator that would work great with the car and that it would save me some money. I agreed, trusting his expertise. Exactly one week later, my car died AGAIN when I stopped at the gas station on the way to work. I called RPM and they asked me to bring it back in. When I got the car back a few days later, every indicator was flashing on the dash. Even though the car miraculously ran, the car would hesitate when cranking, which scared me into thinking the car would die again. I decided that I did not want to bring the car back a third time, as I had already missed time at work. I called the Honda dealership. My Honda technician David Root informed me that aftermarket alternators would interfere with the electrical systems in the car, and only an OEM one could be used. He told me that my battery was dead, and that it was extremely unlikely that the alternator and battery would have died at the same time. I also came to find out after Honda inspected the vehicle that RPM stripped the tensioning bolt on my alternator, and I know it was them because I never had the alternator replaced prior to this incident. RPM lied to me so that they could scam me into a more expensive repair. Because of them, I was out over 3000 dollars for what should have been a 200-300 dollar repair and missed multiple days at work. I had to pay for a new battery and alternator at the dealership because of RPM. After I tried to chargeback the repair on my credit card, Grant called me from an unknown number so that he could harass me into giving the alternator back. I cannot forgive them for what they did to me and I suggest you avoid this chop shop at all costs!Service: Battery
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June 2023 by Peter Aspinwall
Service ended with an unnecessary joyride. Chris acknowledged the issue, but I was otherwise displeased.
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March 2023 by Jaime Newman
I was on lunch break and noticed my break lights wouldn't go off on my vehicle. I went right to RPM. They knew I was on break and ordered the part right away and my vehicle was done in 15 mins. Great service. Great people! Definitely recommend this business!Service: General repairs & maintenance
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March 2023 by Chris Wolfe
I’ve been taking my cars to Chris and Grant for years. Great serviceServices: Auto exhaust system repair
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January 2023 by Douglas
This place is certainly God sent. In every aspect of professionalism and making sure the customer came first if I could give them more than five stars I would. The customer service was grade A. Not only will I continue to use this shop for our church vehicles but also myself and my family's personal vehicles. They are very knowledgeable of any situation that's presented I am so thankful that I found out about this place. Even with them being severely backed up they squeezed our church van in to make sure it was finished before Sunday pickups even at the bringing it in I believe on a Tuesday. Thank you so much RPM.
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November 2022 by Indeanna Daniels
good people a small miscommunication issue in the beginning but was definitely willing to work with me and do what they could for my vehicle special shout out to Grant and Also Aimee the receptionist I love her❤️?
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October 2022 by Richard S.
I brought my car in for electrical diagnostics after bringing it to the dealer twice for the same issue. They resolved the issue on the first visit and texted me a few days later to follow up. Very satisfied with their integrity and customer service.
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July 2022 by Melany P.
RPM Auto saved our lives ! We were traveling from Virginia to Vermont and were experiencing some major wheel vibrations ! They told us to bring it right in as they didn't want us to travel like that ! It ended up all but one of our lug nuts were completely loose while the other was holding on by a thread ! If we had traveled any further we would have lost our tire ! God Bless them for being there for us in this time of distress ! I wish I lived closer as I would never bring my vehicle anywhere else ! Thank you RPM !
