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January 2024 by Leonardo Rosas
Hes an unforgettable attentionA unique service with a great desire to return
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January 2024 by Harry H.
I wish to thank the Lord and his blessings on removing Chris an all time worst manager in Dover Delaware. I also wanted to acknowledge the Sam's club's management team for their efforts and commitment in removing the offensive individual from their team. I spoke to different team members or employees in Dover their thoughts on Chris being removed where that no one did smile and said they appreciated the new lady in charge was hands on and they appreciated she worked with them and they positively supported her in reviving their team to its success in their mission and they inspired by the new manager .... And finally it's time for me to fade away I discovered a nasty individual and I told the truth I thank everyone for sharing with me your experiences with the former manager and I apologize for any trouble I caused but hopefully we exposed a bad situation and it's been blessing in someway be grateful and so long Sam's club employees see you in the future
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December 2023 by Harry Houston Jr.
Overall the manager doesn’t respect black people he judges them and isn’t a fair individual a female employee was harassing me and I made several call to the Arkansas home office this situation escalated last week when he wanted to cancel my 32 year membership and called the police on me that officer and I were able to speak with the home office that said my membership wasn’t cancelled nor was I in any situation with Sam’s because of my previous complaints about the offending woman and her attitude behavior and communication with me that was unacceptable please be aware call the Sam’s corporate office when you have problems about lack of services on loading large purchases and any other concerns with the long gas lines I was instructed you do not have to wait for gas if there is a open gas pump it’s the lack of communication with the local manager and his inabilities to solve the issue with long lines and the disabled customers having trouble getting their gas it is a state law punishments start a 300 dollar minimum and up to 600 dollar maximum please contact the Jp court if you feel that you want to file a complaint that you aren’t being taken seriously
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November 2023 by Michael Edgar
No membership needed for liquor store.
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November 2023 by Eric Kennedy
Scan and go is probably one of the best things since sliced bread -No more waiting in line! Scan your items and pay in the app before walking out of the store. A huge selection of groceries, home goods and a discounted gas and tire center. Bulk liquor also available.
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November 2023 by Juan F. Alamas La Rosa
Dissapointed but my wife insisted on buy here, we bought this Watermelon last night and this what we got..a rancid and spoiled one ?? ( That's why I like Cotsco)
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September 2023 by Sharon Ford
I am generally elated with the service I receive at Dover, DE Sam's Club but Sunday, September 10,2023 not to pleased. I ordered Curb side pick up. All of my groceries were loaded in the truck for me. I bought 3 apple pies and when I got home the pies evidently were placed on top of other items and had completely fallen over and where all out in the floor upside down. I could not even salvage one of them.
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September 2023 by Charles W.
My first visit as a customer. So far I like it. I only went for a single item, which I'm afraid they're discontinuing (not sure yet), but then I got a pretzel and soda at their small restaurant. Both were good, but it took me three tries on the soda. First one the Dr. Pepper was almost clear, second one it was flat, third one I got a Pepsi that was fine.
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August 2023 by Mark Jarson
Usually a good store but sushi is currently killing me and it was one day before the expiration date. Might have food poisoning
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July 2023 by Linda Smith
Their customer service is TERRIBLE. I call and it rings and rings. Then a guy picks up and says hold please. I say, no big deal he still puts me on hold anyway (second time), only to be hung up on 8 minutes later. I guess its time to let this membership drop!
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July 2023 by Feva The Option Trader
I like it after 6 pm during the week, its easy to get in and out even with the scan as you go!
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July 2023 by Midnight BirdSong
Though some parts of this store is convenient, I find this Sam’s club to be way smaller and way less options compared to the one in the last state I lived in. I probably will not be renewing my membership just because I can find better deals and more options elsewhere.
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June 2023 by Dan Stone
Stop in here every once in a while with a friend who has a membership. Like the express checkout. They only scan few items unlike BJ'S where they scan your entire cart.
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June 2023 by Fiona’s Irish Fish & Chips
I really love the way Sam’s Club has representatives throughout their store to simply just help you.
Plus, the croissants are amazing.!!
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May 2023 by DeuceDeuce80
Well stocked, clean. Being able to use the app to scan my products while I shop and walk out the door with virtually 0 wait is what shopping should be in 2023.
