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February 2025 by Asa Reynolds
No customer service at all nobody answered the phone they give you a 800 number they don't know what your talking about. Worst bank ever
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December 2024 by 独孤谋
This is the worst TD bank! I drove for more than an hour to withdraw money, but there was only one ATM and it didn't work!
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October 2024 by Jack Daniels
Courteous service but sometimes crowded to get to a representative.
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August 2024 by Andrew Stone
This is the dumbest, rudest single branch of any bank I have ever encountered. They don't know anything or how to treat anyone. Edited to add TD bank as a whole is not a problem and great. This branch specifically and the people in it are inept and uncaring.
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April 2024 by James Cox
Why is the ATM always down?.
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March 2024 by Aj Ajmal
Zero Customer service. And bank don’t have large Amount.when you need money.
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November 2023 by Poppa J Hudson
The only thing I don't like is when I use the TD BANK ATM a person in front of me acts like they are confused and I know it's not their first time using the card, you just know, 20 minutes later I finally get to the machine only to find out no receipt paper.
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September 2023 by Isabelle Coulibaly
Joining TD Bank has been a beautiful experience. My husband who isn't easily smitten, appreciated their superior customer service when he opened his account, and echoed his sentiments by recommending that I opened one up with them as I mentioned the need to do so. Now, I am thrilled to second his sentiments. The process of setting up my business account was smooth, thanks to Jessica. She ensured clarity on the required documents and set clear expectations beforehand. Jessica's warm welcome and personalized service made me feel valued and appreciated. I am excited to be part of the TD Bank family, and I highly recommend their services.
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September 2023 by Yiğit Kurt
Nicole was so helpful and nice explained everything nicely with details
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July 2023 by A K
You know I like this TD in Dover . I haven’t had any problems with them yet . They have been very good to me , the only issue I have with TD is they have so many Fees for everything . Every little thing you do . Also why tell me I have over draft protection when it doesn’t let me over draft ? I had to recently get a TD account because my job gives up paper checks that are from TD bank . I was having a million issues trying to get my pay checks deposited or cashed anywhere else so I had opened the account . Really should consider getting rid of all those pointless fees , you make enough money .Edit: I can say now I have had some issues with this TD bank. I go every two weeks to cash my pay check and then deposit it into my account they know me very well now and I came in one week and I was assisted by a woman who I have never had, I told her what I would like done and she did not do it correct and I also had asked them to break some bigger bills down that I had from my job to put in the till and when I came back on my break noticing that the woman did not do the correct transaction another woman was very rude and tried to say she saw her give me money. Yeah obviously because I asked for bills to be broken down. Obviously if it was done correctly I wouldn’t be back, as If I was lying that the woman messed up and she was very rude telling me she couldn’t help me and that the woman who did my transaction was on lunch so she couldn’t do anything for me and I told them I don’t care I want my money and transaction done correct and she still proceeded to say she couldn’t do anything for me and the woman who did the transaction walked back in and the rude woman said oh she is still on her lunch break we will give you a call. Well another woman ended up calling me and she ended up fixing it for me.
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July 2023 by Midnight BirdSong
I have always had wonderful customer service here wether it’s over the phone, drive through or in person. The staff is always friendly and get things done quickly.
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May 2023 by Ta Cd
Took my friend there to deposit cash into his account through the ATM during off hours. Deposited $2000 in cash ($100 bills),the machine then denied his deposit. Gave him back $1800, kept his other $200 and his debit card. Contacted headquarter and also had a staff at this branch opening a case. They credited his account and later reversed it about 2 months later. They claimed to have investigated and found no error. If there were no issue, why did the ATM kept his card? Thieves! Myself and the rest of friends and family will close our accounts as well.
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April 2023 by A C
You know I like this TD in Dover . I haven’t had any problems with them yet . They have been very good to me , the only issue I have with TD is they have so many Fees for everything . Every little thing you do . Also why tell me I have over draft protection when it doesn’t let me over draft ? I had to recently get a TD account because my job gives up paper checks that are from TD bank . I was having a million issues trying to get my pay checks deposited or cashed anywhere else so I had opened the account . Really should consider getting rid of all those pointless fees , you make enough money .
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April 2023 by Milessa Fountain
The worst and Not Getting Any Better This Bank is behind on everything they take your money asap but nothing shows up for 2/3 days they are not good at balancing and they charge for paperless statements also customer service is Horrible on the phone and in person.TDbank went from sugar to $h!! the hours location and customer service.
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March 2023 by B&S Home Improvement
This guys are great in customer services,they needed more pay,you know sometimes not all customers will be able to be satisfied is all part of business like this one’s banks / Construction Fast food you name it,but a guys keep doing the good work God bless you all Bethel Project Manager B&S
