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March 2024 by Nelson Mesick II
I love the convenience of this car wash. I come out with a clean truck and it only takes about 5 minutes from start to finish. Great customer service as well
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March 2024 by Rick Popowski
This is for the owner of Tommy's on n.dupont in dover ,de. I have been trying to get info on your insurance from Steve ( the Mgr of that facility for 3 days now and all I get is the runaround . I don't have it , I sent an email to find out , I will get back to you . You have my word , these are just some of Steve's responses. My car was damaged due to your negligence , And all I want is your insurance company's. Info, so I can give it to my insurance company. Steve has my phone number, thank you
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March 2024 by Tj Hardesty
Dylan was an amazing young man who helped me a whole lot and it really made my entire day extremely satisfying
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March 2024 by Mina Hubbard
I think the vacuum was my fav part of the wash. My car was dirty when I went. I wouldn’t say it got it clean clean, but it looked better than before I went
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March 2024 by Jonathan McLaughlin
best drive thru car wash i’ve ever been to hands down!!!!
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March 2024 by Kevin Loftus
They did it a nice job with our car. Friendly staff.
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March 2024 by Gina Renulfi
This nice man Johnathan helped me at the window with my purchase. Very helpful and respectful.
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March 2024 by Victoria Yiannakis
I'm in this area and I stopped in Thomas Express because my truck needed to get clean I had a great encounter with a young gentleman named Jonathan and I don't listen to clean while running facility the customer service I received from the entire staff especially Jonathan was phenomenal I highly recommend everybody to stop on in sign up for the plans you won't be disappointed
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March 2024 by JaziJai
There was this girl here named Asia White and she was so sweet and very helpful she helped my dad download the Tommys Express App and he’s not good with electronics but she took her time and didn’t even get aggitated or anything! Our experience here was great
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March 2024 by KidsNext Door
I had a wonderful experience Asia White really helped me out with explaining how to download and use the app she even gave me some rags to dry my car off
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January 2024 by J J
I would give it to 3 stars but their customer service and safety on site are terrible! After a snow storm Tommy Express decides to not clean the snow from above the vacuum area!?!? Not only is this a safety issue but can cause personal damage to your vehicle! Steve H. the manager needs to be fired for his terrible customer service skills! After my issue thats is when the manager Steve H. sends someone out to the vacuum area to remove the snow!?!?! Steve H. needs to be fired! Since Tommy Express is a franchise setup any issues has to be done through the owner Steve H. and if he does not want to do anything it is up to him to fix it or have your insurance company fight with them! So if you get hurt or any damages you better lawyer-up quick! Steve H. wanted all my information but gave me no information! Not a great company! I think Steve H. is lying about insurance contacting me!
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January 2024 by Tyrone Barlow
My favorite car wash
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January 2024 by DEEANN WICKS
Still prefer the attention to detail & human touch at local car washes, but TOMMY’s is the BEST automatic car wash in area at a fair price. The monthly plan is worth it if you wash often.
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December 2023 by Lindsey Davis
Good wash for the price
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December 2023 by BLACKDRAGON RIDER
Person talked to fast on the phone and I didn't even bother going.
