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January 2024 by Drea T
Just went to look.
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November 2023 by Brenda Grow
I tried to do an on-line return in the store today. Normally I get excellent customer service but, today was different. The employees were talking to themselves and acting like my husband and I weren’t standing directly in front of them. My husband is 6’6 very hard to miss. One girl even repeated back to me what I said wrong. Because they weren’t listening to me. The other lady with grey hair told me incorrectly what was added back to my Visa card. She has 0 customer service people skills. I won’t be back until she is gone. I really hope she isn’t a manager. What happened to the old staff? They were wonderful!
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October 2023 by Valerie Robinson-banks
Torrid is an excellent store for plus size women you can find a lot of items if not in store than online also the employees are great in helping you find what you need
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April 2023 by Amy D
Very friendly staff. Helpful with finding sizes and reordering.
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March 2023 by Tracey Manuel
The salesperson was not pushy, but helped when I asked for it. It was my first visit, so I didn't know what to expect. Good selection of mostly Plus sized clothing.
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March 2023 by Karli Poppiti
I feel like every time I go the customer service is getting worse and worse. Yesterday I was in there with my mom and spending a lot of money and they were rude and made me feel like any questions I had were a bother. Excited that the Christiana one is open so I don’t have to go here again
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March 2023 by Sandra Scott
Before Torrid I had no reason to go to the mall, but Torrid coming to Dover Mall has made me a happy woman. Love me some them.
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October 2022 by Bella Moore
Customer service has been on the lower end lately. On my most recent visit one of the workers seemed to have brought her kids to work with her causing a huge distraction. Only one person ringing (with 4 people waiting in line) while the other 2 associates were focused on the kids. Wouldn't be suprised if the store was robbed blind while they were all taking turns watching her kids instead of providing any kind of customer service.
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October 2022 by Steph Evans
I always luv going into my torrid location the ladies are so friendly and they greet u very well.
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October 2022 by Echo Ryder
The best shopping for a big girl! Lovely staff! So nice and helpful! (Don't forget to check for discounts online first!)
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March 2022 by TigerLily Angel
Employee was nice but the selection sucks and is way too expensive for what it is. I'm sorry, yes black is good for big girls but we want more colors in clothes and especially Bathing suits!!!
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December 2021 by Amber
Best place to go clothes shopping for plus size/tall for women!! I love going there its affordable and the bras actually fit right versus other places!!! Definitely recommend you to go there!!
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October 2021 by Bryce Hurd
5 stars for the staff there, they're very nice and helpful.5 stars for the way the Bra and jeans fit me there. I get the dark wash there for work and they are SO comfy!3 stars for the selection of clothing.. not all big girl clothes need to be Disney related, covered in skulls, or a tunic.
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September 2021 by Dawn Gallagher
ABSOLUTELY, the greatest customer service me & my daughter had ! She was extremely helpful and knew how to make my daughter and I compromise with picking out clothes.
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August 2021 by SweetT Davis
I always enjoy shopping here...Yes they are on the pricier side but you can't beat their quality and selections
