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January 2024 by Eric
By far the worst pharmacy I have ever dealt with. When they first opened they weren’t bad but now they are god awful. They act like they don’t give a damn about the customers. Don’t even try to call. They will continually hang up on you. Go to Dover Community Pharmacy! In contrast Dover Community pharmacy is always pleasant to deal with and we have never had any issues. Walgreens blames their issues on lack of help. Dover Community Pharmacy has had the same few people working there for years and no issue. I have used Walgreens for years and my wife has used Dover Community Pharmacy. My wife usually handles picking up anything or calling so needless to say I am making the switch. Happy wife happy life?
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January 2024 by Robert Proud
Better visit than usual.,.no line at Rx, order ready when I arrived, pharmacy tech was polite and helpful.
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January 2024 by Jacqueline Uptigrow
I picked up my prescription from the pharmacy. The staff was friendly but I had to wait about 10 minutes on line.
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December 2023 by Kelly D.
Two young ladies working in the photo area are very friendly, helpful and efficient. Thank you!!!!
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November 2023 by Jennifer Owens
It takes way to long in the drive thru an I have been pn hold for almost 1hr I hung up an called back an been on hold again for 25 mins they never try an run the medication back through the insurance so u have to wait even longer for them to do that I dropped my prescription off Friday an still had not been filled my Dr called today an told them the insurance approved my medication an it's still waiting on approval an im Again n hold now for 30 mins after I hung up an called back after being on hold 45mins
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September 2023 by Àmanda Oneil
Worst pharmacy ever!! I would give them a zero if I could. They literally take a whole hour to fill your prescription and the lines are always backed up. I stood in line for a whole hour and my prescription still wasn't ready after having it called in from the doctors office literally 3 almost 4 hours ahead of standing in the line for all that time! Terrible
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September 2023 by Ally Salb
The hours are great and honestly I do like the store, but I gave it 2 stars because most of the prices for health and beauty items are seriously over inflated/ over priced. I grabbed some saline eye drops and got to the counter and it rang up as 27.99 ( for a tiny bottle! ) Crazy. So I went 2 minutes down the road to Food Lion and saw the same exact bottle of drops for 13-14 dollars... I don't understand how a pharmacy / health driven store charges so much more for health products than a local grocery store. Doesn't make sense. So be careful and shop around..
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August 2023 by Patricia M.
This pharmacy is terrible! Had two RX sent to this location. Waited extremely long line. Pharmacy Technician seemed to not know what she was doing (young girl, red hair) told us she didn't see it and to come back in an hour. We got breakfast and came back, waited in another long line, saw the actual pharmacist (dark hair, mustache). He told us she (pharmacy technician) didn't put in my daughters profile and it would be another hour. No apologies, just an oh well. I called the doctor and let them know and to try to send it in once more, just in case. My daughter needs the RX because her infection was so bad (MRSA) it may be in her bloodstream. Went back and the pharmacy was closed down for break! Asked the Walgreens manager (overweight white guy) was the pharmacy closed and he had an attitude and said very stern NO! They never told us they close down and take the break. Now we have waited over 3 hours. Went back in to watch the same pharmacist come back in 3 minutes late from break and still waited in another long line. Not sure why they are so unorganized, to not have separate lines for people that are picking up/checking in, seeing that they have plenty of staff! It's one long line for everything! After waiting for 15 minutes the lady at the counter (overweight lady with blonde hair) said yeah we are working on it with an attitude because they just came back from lunch and would not tell us a time. She finally said with attitude 10 -15 minutes. I've never been to a pharmacy that is so unorganized, confused, and unapologetic. I will never come back to this pharmacy or this Walgreens and I advise everyone to do the same! My review is actually zero stars, extremely terrible.
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July 2023 by Gerri “G” Lynn
Local, very clean, more product than others, pharmacy with late hours, photo lab and convenient for all basic needs in a hurry.SANDY is the SUNSHINE on any given day! Customer service skills are Brilliant, she goes above and beyond to help all customers. A definite Blessing for myself AND Walgreens! ?????
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June 2023 by D.L. Deryous
Very small store but I liked it. Went in, find my medicine and was out. The pharmacist was very nice as well.
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April 2023 by Paul Eichler
Understaffed. Staff present undertrained. Same BS response at 8 30 pm that was offered at 6 pm. "We're currently working on your order. It should be another 30 to 45 minutes." Totally wrong. Same poor experience suffered by all in line.
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January 2023 by Kaylah Peterson
My neighborhood pharmacy. Since the pandemic service has gotten slow due to understaffed shifts but Amy makes it all worth it! Her smile and contagious personality makes you forget that you waited forever.Shes knowledgeable and her attention to detail and problem solving skills are impeccable ? Thanks for all you do Amy! ??
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December 2022 by Matthew T.
Customer service is absolutely horrendous. A visit on phone or in person gets you the same treatment. Their "system" doesn't remember an order i put in two days ago, and now it's almost impossible to talk to anyone about it. It always feels like they're just screwing you. And they are.
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November 2022 by Lorraine Clark
Wait time….forever!! Pharmacy staff seems clueless. Flu vaccine/ Co-Vid vaccine for family member took 45 + minutes at this location. I was done in under 15 minutes at Dover Community Pharmacy. The wait was also better at the State Street location. It’s like why bother with appointment times. We only came here because they had the date we needed, now I know why. Never using this pharmacy again.
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November 2022 by me me fox
Horrible they don’t answer my phone call I live far from them and I need to find out if they have my med ready instead of me going ova there with my two month old bby in the cold to find that out and they can’t even pick up just imagine me going ova there for nothing with the bby smh no consideration these ppl don’t care about no one it’s pathetic they get no stars ?♀️