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October 2024 by moe evans
Couldn't get a check cashed!!!!!
Cashed but HELD FOR FOUR DAYS!!!
EVEN WITH HAVING AN ACCOUNT!!!
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October 2024 by Ale H
Good people
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August 2024 by Kimbirlee Dunn
Denise made our visit top notch. She was able to answer our questions without us feeling like an inconvenience (like I've had with other staff). She took her time to explain in detail.she definitely made us feel like family. Laughs and conversation. We are satisfied with our time at Wells Fargo on this particular day. Thank you Denise. You are amazing!
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July 2024 by David Suiters
I've called and they answered in North Carolina. This bank isn't any good. They don't seem to want to answer there phones. Even the banker in North Carolina tried helping me get a hold of the Dover Delaware well Fargo brank that right across the street from me.
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April 2024 by Gina Slansky
We used Wells Fargo for many years when we lived in NJ, so we wanted to keep Wells when we moved to DE. We were extremely satisfied with every visit we've made to the Dover branch thus far!
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April 2024 by theodore pavkovich
Easy in and out
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January 2024 by Amber Walls
Called to confirm amount of check could be cashed at this location, drove over 40 minutes for them to tell me it was to big. Being told this after maybe hour or so ago saying they could do it. Terrible communication and customer service
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December 2023 by Nikki Warren
Great ??
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December 2023 by Don Hagen
Went to the branch, wanted to open a savings acct - was told there had been a death, they were shorthanded, I'd have to make an appt. Tried to open acct online - I entered all data asked for, but it said I was missing data, but it wouldn't say what was missing(!), and said I'd have to schedule an appt to come in. I tried online 3 times, same result. I called to make an appt., but my call never got answered.Went online and opened an account at Citizens bank - it was easy. Succeeded on first try with the same data.+*+*+****+++ EDIT +*+*I replied to the comment below, supplied them with information, and told them to try opening a savings account themselves - even compare it to Citizens - and to try their useless help number - an automated dead end - other than their expressing 'concern' I have heard of no positive actions.I received 3 letters from Wells Fargo - one for each attempt I made online to open an account - each said I would have to reapply with a branch representative since they couldn't verify my identity - no other option given. I GAVE MY driver's license # - that can be looked up - it was good enough for Citizens. WHY offer an online application if you can't do it online???
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October 2023 by Gilbert Myers
The bank is understaffed. The wait time is longer than any other bank I have ever been to. If you'd like to open an account, then you'll have to schedule an appointment, no walk-ins. In Dover, DE I would recommend M&T, WSFS, TD, or one of the Credit Unions.
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September 2023 by Jacqueline Uptigrow
I love this bank. The tellers are nice and polite and it is clean and wheelchair accessible.
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June 2023 by Ralph Schmidt
It was an atm
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April 2023 by Stormy Hofmann
I’ve been to MANY Wells Fargo locations and this was by far the best experience I have had. There was no wait despite being there 20 min after opening. All of the tellers were so nice and helpful.
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April 2023 by mike pagano
I was at a teller with my wife. I made a mistake that my wife had a ATM card thereI apologized to my wife for being slow.The TELLER COPED AN ATTITUDE WITH ME. MANAGEMENT,, YOU NEED TO TELL YOUR TELLERS TO MINE THEIR OWN BUSY WHEN ITS BETWEEN CUSTOMERS...I have had other issues with ill mannered girls there not wanting to take roll of coins.
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April 2023 by nick tricarico
I was at a teller with my wife. I made a mistake that my wife had a ATM card thereI apologized to my wife for being slow.The TELLER COPED AN ATTITUDE WITH ME. MANAGEMENT,, YOU NEED TO TELL YOUR TELLERS TO MINE THEIR OWN BUSY WHEN ITS BETWEEN CUSTOMERS...I have had other issues with ill mannered girls there not wanting to take roll of coins.
