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September 2025 by Adventures of Biggie and Shorty
Wonderful place and people
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September 2025 by Justine Nichole
Worked with Felicia when my car broke down. She put me at ease while I was stressed out about making it to my job event on time. Work was done quickly, and efficiently. Prices weren’t terrible either.
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September 2025 by Jacqueline Leal
Highly recommend this place. Felicia saved my life she is an angel! I'm not from this state and when I had my accident I was all alone and having a terrible anxiety attack thinking I wouldn't make it back home on time. Felicia made it possible and within 2 days my vehicle had been fixed. Thank you Felicia!
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September 2025 by alyse meghan
I’ve never been to a center that is so fast with insurance estimates and the communication was phenomenal. Felicia came to bat for me and was amazing with keeping me in the loop! highly recommend!
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September 2025 by Wakiya Heron
This location has poor customer service. Staff didn't communicate properly on what my insurance didn't cover until I picked up my car. The Wilmington,DE location is better. They're friendly're and communicate thoroughly. The Wilmington location washed my car every time I received service from them. The Dover location does the bare minimum. I only use this location because it's the closest to my house.
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July 2025 by j zito
My car stayed in the shop much longer than necessary primarily due to difficulties with the insurance company which were exasperating. But Felicia was our tiger-mom who fought and called and emailed them relentlessly while keeping me informed of every step. Often, we had to double team them to get them to respond! The repair cost more than I imagined, but the work is great. And they care about the details. Thank you!
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May 2025 by Jon Koch
I brought my car in for damage done from a deer. Felica was very communicative during the whole process and worked with my insurance very well so I didn't have to do anything.
But the part where she and Winner Ford truly shine is when I ended up still having some issues after the fixes were all done. Cars can be unpredictable sometimes, I was worried this was an issue missed while making the original repair and I'd be on the hook for paying for it. While we couldn't determine if it was from the accident or just bad timing for the additional fix. They fixed it right away and free! I definitely had bad experiences with other mechanics at different places not standing by their work. But they stepped up and made everything right! Thanks Felica and Winner Ford!
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March 2025 by Joel Young
FELICA EVENGELIST IS THE BEST! SHE WENT OVER AND OVER THE CALL OF DUTY! IF YOU WANT HONESTY AND RELIABILITY WITH YOUR VEHICLE DONT NOT HESTIATE TO CALL FELICA. HER ATTENTION TO DETAIL IS FAR ABOVE HER PEERS. I HONESTLY DONT WANT TO HAVE TO DEAL WITH HER AGAIN BECAUSE THAT MEANS SOMEONE HIT MY CAR BUT IT WOULD BE A PLEASURE TO DEAL WITH HER IF I HAVE!
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February 2025 by J “Batman” Marvel
It was the most pleasant automobile accident I've ever had. I had an appointment 36 hours after my car was struck. The service from Winner Ford Collision Center-Auto Body Shop in Dover was superb! Lots of parking available. The interior is well lit and easily accessible for the handicapped. I was greeted immediately upon entering. Sarah, Felicia and Mellissa were exceptional representatives. Every step from the handing over of my keys and documents to returning the rental, was explained before hand and I was briefed each time on whom and what i was to expect next. I certainly did not expect to have my car back, completely and satisfactorily repaired in a few hours! Many Thanks!
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December 2024 by Joshua Hoffman
Wendy and Melissa were fantastic! Very prompt and responsive. The repairs were great :)
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November 2024 by Arielle Dilling
Winner collision in Dover was amazing to me and my boyfriend! My boyfriend and I got into a car accident and after we got it towed here they immediately started to work on it and kept close contact with us to keep us updated on what was going on regarding it being fixable or totaled. They were very encouraged to try and make it repairable, unfortunately after further examination it was totaled this news was heartbreaking at first due to all the money put into this car(aftermarket parts). Even though they claimed it totaled we were able to get all of the aftermarket parts off and switch for the stock parts, this was the best thing possible that could have happened we saved thousands of dollars due to this decision, and not only did they make it possible for that to happen they also left the car on the lift for my boyfriend to be able to take those parts off with minimal effort. Not only did they do that they also stepped in and helped get those parts off even with their busy schedule. Our experience here was a complete 10/10!! Customer service was great! Hopefully won’t have to be in this situation again but if so would definitely be my #1 place without a doubt. If you are in a situation like mine or needing body work done I recommend winner Dover auto body shop!
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November 2024 by O Farr
My experience with Winner Dover Auto Center was great. They did an excellent job repairing the damage to the back of my Hyundai Tucson SUV. I want to give a special thanks to Cody Higgins and the rest of the staff. It was a stressful situation for me and they were so nice. My car was fixed and cleaned ahead of schedule. Their waiting area was relaxing and the parking was good. My car looks better then I brought it in.
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October 2024 by Ali Lazur
A bit ago, I was involved in an auto accident (at the time, I drove a Subaru Legacy) where I'd hit a deer and selected Winner Auto Body Shop to do the repairs.
Firstly, I'll give credit where it's due. The auto body work done on my car was tremendous - you'd never think the left side of my car was destroyed due to a deer. The guts of the engine from the accident - that's a whole different story.
I finally got the phone call after a few weeks of waiting for it to be repaired that it was done. Okay, great - I couldn't have been more ecstatic!!! Upon entering, I dealt with a man named Chris, who was very nice, but also seemed sort of clueless as to what was going on.
Trusting they did right by me, I drove my car off the lot - it was 68 degrees out that day and I noticed on the drive back to my house (I live 5 minutes away) that the temperature light never kicked off after the car warmed up. I called Chris immediately and told him it was overheating and shaking. I pulled into the lot and it poured coolant everywhere.
Long and awful story short, they'd given me a car back after repairing THAT THEY NEVER TEST DROVE OTHER THAN TO THE LIGHT AND BACK!!!!! I had to go to Winner Subaru in Dover to get my car further looked at because it was shaking when idle - they never replaced busted hoses and left a broken fan inside!!!!!! And left me with next to no coolant in my car!!!!!!!
If I could give this place 0/5 stars, I would. The auto body work is their only saving grace. Obviously just trying to fill spaces with inexperienced technicians (upon entering, there's a sign stating how they are proud repairman of foreign cars) who have no idea what they are doing. Quality issue inside the garage that left a lot to be desired.
Be wary. Select somewhere else more reputable for internal auto work.
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June 2024 by Sandy Drummond
The worst experience ever at 62 they took full advantage of me and my truck not of there word not dependable.
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May 2024 by Brayan Mondragon
A couple of months back Brian and his team were there when I got in my first fender bender. I had to get a whole new front bumper, and radar. They made my process fast and easy while explaining everything in fine detail while making sure I had no questions unanswered. If I get in a small wreck I will be bring my vehicle back to Brian and his team.
