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March 2024 by Daisy Nonya
I love the way I'm treated at this Zales stores. Always answer all my questions and so very friendly and supportive.
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March 2024 by Keith Robinson
Laura was a dream very very pleasant and helpful
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March 2024 by Casey Forbes
Customer service is great and the people are nice
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February 2024 by Mary C
Love this store. A great selection. Great sales and prices. Staff is very friendly. Loved Laura. She was extremely helpful and sweet.
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February 2024 by Terry White
Sales Lady Hannah is outstanding.
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December 2023 by DOUG ANANIA
Any girl would love this place.they wait on you the minute you walk in.and its girls that work their.so they know what they are trying to sell.
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December 2023 by Teme Demby
Went to get my wife's necklace that I paid for from being repaired first the lady says it's been picked up already. Then she tells me that it's not there. I could see the screen said ready for pickup she tells me I'm wrong. Now I'm getting mad because she is wrong. She finally looks and finds the necklace. Some other sales lady comes out and won't let me have the necklace and just keeps running her mouth to me like I'm stealing. I have spent lots of money with them but not one dime will I ever spend in Zales again. The two sales people in Zales in Dover are rude and do not need to be working with the public!
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December 2023 by Eric Stevens
So much patience and so very kind! Thank you so much Nila for helping me pick out such a beautiful diamond for my soon to be wife!
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October 2023 by Ryan Patrick
I recently bought an engagement ring for my girlfriend and went to Zales to window shop for it. I immediately felt as though the staff cared about my personal choices and wanted to get me the best deal and fit for my future wife. They were incredibly helpful the entire time and provided unmatched care. Lora and Denise are both phenomenal at their job and I can’t recommend you visit them enough.
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October 2023 by Iuvina Pettit
I definitely recommend shopping at this location! Lora did everything to ensure I was able to pick-up my wedding ring. I will be shopping at this location in the future!
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October 2023 by Matt Calloway
Wonderful experience! Nila offered SUPERB SERVICE! Thank you! And, of course, Zales never disappoints! Much appreciated!
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October 2023 by Cameron Eisenbraun
Very helpful and informative staff. They have helped me and my wife with picking out beautiful jewelry. Very welcoming and always there to take care of your every need and want.
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October 2023 by Rosie Mujica
We had a great experience with the Dover Mall Zales! Hannah was super kind and helpful through the whole experience.
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October 2023 by Mister Guy
Fantastic experience with Nila! 5 stars, even after the long work day she’s had!Thank you, Nila!!!
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September 2023 by joe thomas
Staff was very helpful and they had a good selection of jewelry. She even told us we could order out of a catalog if we wanted something in a different design or color .
