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June 2025 by Ruiqi Liang
Very disappointing experience.
I visited to close my account due to low usage. The banker assisting me—who was a temporary staff member—explicitly assured me the early termination fee would be waived. However, I was later charged a $50 fee without any notice. I only discovered the charge when I requested a statement. Had I known there would be a fee, I wouldn’t have closed the account. This was clearly their error, yet I’m left bearing the cost. Very frustrating and unprofessional.
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September 2024 by Andy
Inside the bank there's no problems but when it comes to the ATM.... 7 times out of 10 it's down. Don't rely on this one go to the one that's under the bridge in Newport.
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May 2023 by Kelli Brown
The ATM has been down every time I have tried to use it this week! At least 3 days! I called Thursday and was told it was up and functioning. .by the time I got there it was down yet again! This is alarming and very inconvenient for someone like myself who works during the hours you are open!. I think it's time to find a new bank
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March 2022 by Olufemi Olatunji
If I could have been allowed to give a minus zero rating, I would have due to uncouth and unprofessional attitude of a branch teller whom I spoke with few minutes ago. She has no business dealing with humans, she would be better off working with machines or animals.
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August 2021 by Frank Capasso (El)
Impossible to make contact
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October 2020 by Joseph Rashid
Great place to bank
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August 2020 by Frank Capasso
Impossible to make contact
