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January 2024 by Maureen A.
I called both stores in response to the emails they sent me and no one has called me back. One store directed me to the other and I spoke directly to the salesperson I was dealing with. I was told my message would be given to a manager and 3 days have gone by without a call. I don't even have the furniture yet and I'm dissatisfied. They are great sales people but horrible customer service.
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October 2023 by Bruce Gertz
Very knowledgeable about their products and Jack did not pressure us at all. Very accommodating to all of our changes. The prices were very competitive with other stores. Highly recommended.
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October 2023 by Carol casmay
Love this place. Lynn our sales associate was awesome and so very helpful. When we made a mistake on size of our sofa & the owner worked with us to solve our issue. Would recommend this place to anyone looking for good quality furniture & awesome professional staff.
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October 2023 by Jeni Clancy
After my husband and I bought our new home we had to totally furnish it. I had looked around at so many furniture stores but couldn’t find anything I was truly in love with to get the look we were looking for. We walked into Furniture & More just by chance as we were returning our U-Haul to their location.When we walked into the store, we immediately fell in love with the Dining Room Set which was near the entrance. It turns out we fell in love with EVERYTHING in their store! They have THE BEST customer service ever! I highly recommend Ginger if you go there, she was freaking AMAZING, and worked with us for close to a year before we were done not only purchasing all our furniture, but pictures for our walls too.Everyone there was so helpful, and we were able to get everything delivered and assembled…this was a Big Plus as my husband and I are disabled and unable to handle some of the bigger pieces of furniture.I have family who also got their furniture for their Condo in Ocean City from Furniture & More when they redecorated. My Aunt said she originally furnished it from Furniture & More so she knew exactly where to go.
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September 2023 by Jean Vinelli
Lynn was patient and helpful with our choices . We wanted a good quality sofa and loveseat for our rental beach condo. We chose the upgraded mattress and frame. My husband was very pleased with the quality of their furniture.
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September 2023 by Bernadette Thomas
First time Shopping in "Furniture & More Gone Coastal." Excellent experience. Clean store and quality furniture. Professional, kind, and knowledgeable staff - yes, 'all' were wonderful. I had the pleasure of working with Ginger who was a home furnishings professional. She was very nice, helpful, and not overbearing. This store is now my 'go-to' for beach house decor.Update: my beautiful furniture arrived. The delivery team was professional and made provisions to bring the furniture in with causing damage to staircase. Delivered with care and consideration. Seriously this store is topnotch!!
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September 2023 by Jane Schwartz
We visited on Labor Day looking for twin beds and mattresses for a guest room. We live at the Beach and we visited their location in Fenwick Island. They had exactly what I was looking for! Our sales rep, Ginger, was friendly and knowledgeable. It could not have been a better experience.
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August 2023 by Diane Zito
I would like to compliment Laurie Bliss for her diligence in working with me to find a reasonably priced but quality sleeper sofa. She did and I ended up with a very attractive one in my style which I am very pleased with.
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August 2023 by Bill Hirsch
Lynn was great to work with and gave me the best deal she could.the delivery guys were very professional an check the sofa before leaving.i have bought other furniture for my condo in the past 9years this was my best experience.thanks to all involved , bill
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August 2023 by josh katz
We’re from NJ on vacation. We came in just to look around. We did purchase a small boat sculpture. But are interested in a dinning table. Hoping we can make it work.
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August 2023 by Tom Scheffer
I worked with Karen P. who was extremely helpful in finding a set of tables to match my new rug and décor. The store has a nice collection of in-stock items. Definitely will shop there again
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July 2023 by michelle Hammen
Good prices and friendly customer service. Ginger our sales person was a pleasure to work with. They have a nice variety of indoor and outdoor furniture.
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July 2023 by Maria Bruno
Purchase from purchase to delivery exceptional service! I worked with Maria and she had excellent customer service skills. She went above and beyond. Ginger and Carol we're very helpful as well when it came for my delivery. I would recommend is this place. Not to mention the couches extremely comfy❤️❤️
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July 2023 by Jakob Strausser
Laurie Bliss at Furniture and More in Fenwick DE helped me find the exact couch I was looking for! I was treated very well while my best interest in terms of pricing, size, and color was kept in mind during my visit. Highly recommend and will be going back!
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June 2023 by Donna Cella
We ordered furniture in April from the Fenwick location. As of today our order is not complete. No feedback from our sales associate. Then we bought outdoor furniture from Millsboro location.we did have communication between their sales associate. Although our outdoor table came in scratched we were told to try to buff it out that didn't work. So we've been under the impression that we were going to get a new table until I reached out to her then I was told to bring the tabletop up and we would get a new one but as of today they are going to try to fix a $2,600 table and chair set. So right now I'm very very unhappy with furniture and more. Although I am very happy with furniture that we picked out.
