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December 2023 by Josh Howdershelt
Very thorough when diagnosing vehicle issues. Quality of repairs are top tier. These guys at Downs Automotive are "fix it right the first time" kinda shop and I love that
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September 2023 by Emily Clark
I love this place! They are so friendly and got my car done so quickly! My shifter broke and they got the parts the same day! Best auto repair experience I’ve ever had. I’ll definitely be back. I love Miss Kathy and Clarence really made my day!
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September 2023 by Eric Fuchs
Ok could have a more Profesional test for my Ac leak
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August 2023 by Peter Wilhelm
Took a 2001 3500 to fix the A/C. They fixed what they could, and then when there were additional issues (which wasn't their fault), they fit me in their schedule quickly! Before too long they had it all ready to go!
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July 2023 by timothy rose
The gang at Downs is top notch and Kathy is very accommodating to our car care needs!!!
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April 2023 by Brittany Poust
I have brought my vehicle to Downs twice now for serious issues. First it needed a new alternator and the something was wrong with the fuel line. The second time I had no heat and my car was overheating. I am a single mother with three kids the last thing you want is a huge car bill. Both times I felt like they tried their hardest to explain the issues and give me options while trying not ro rack up the bill. I have never felt confident with a mechanic the way I do with this place! They are the best.Service: Auto maintenance
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April 2023 by John Buhay
These guys are great! Always friendly very honest and get it done right. I never would use another shop.
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March 2023 by Daniel O’Laughlin
Fantastic communication and affordable rates. Very satisfied with the service I received.
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January 2023 by Sharon Gordon-Patterson
Downs did great on all we discussed and then some by catching and replacing a damaged windshield washer. ?
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October 2022 by Howard G.
I've been going to Downs for several years. Have never needed major engine work but they've done about everything else for me. I started going to them because of comments from a couple of friends that drove older autos that had required major work - they had nothing but good things to say. I guess they make many others happy also because they are usually booked solid for a week or more so don't call them if you want something done the next day. When you do show up for your scheduled appointment they will have your vehicle done promptly.
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June 2022 by Mike Wish
I loved the experience of having our 2004 Mazda3 wheel bearing repaired with Downs Automotive. We are from out of town and had a concerning sound coming from the wheels. We called at just the right time because there was a cancellation that allowed us to sneak into an appointment. Kathy was incredibly professional and helpful. Everything was fairly priced and explained to me very clearly. They even inspected for other issues but told me I could get home safely without repairing them now. Only charged me for what was absolutely necessary to make the car safe to drive home to DC.I wish I could make these guys my regular mechanic for my cars. All pricing and timelines were clearly communicated and promises were kept and I trust they knew what they were doing and talking about. Highly recommend!
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May 2022 by Gary Lock
Excellent repair shop Professional Service for you vehicle. ? HANDS DOWN!!
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April 2022 by Casey Jensen (SoDelDirtbag)
Great place, always nice to stop in and see them when they maintain our work vans!Attentive, thorough work, very pleased.
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April 2022 by susan dibonaventure
best automotive care..professional. dependable friendly ..trustworthy
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May 2021 by Chas Not
Not friendly, no time for new customers apparently...??
