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February 2024 by Jeanie Kline
Great Customer Service!! I needed the rental due to a car accident and they called me as soon as they received the information from the insurance company. The car was ready to go as soon as I walked in the door. The car was clean and very well maintained.
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January 2024 by adalee flaherty
The whole experience was a breeze The deskclerks, the car, and just a smooth process I will use them again
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November 2023 by Diana F
No car availability for 3 days when I called this place.
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October 2023 by Diane
Very helpful, caring and experienced associates. Will definitely return there when I need to rent a car again! Reasonable price to rent a car!
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October 2023 by Ida Fitchett
This is the second time that I've had an extremely unpleasant experience with the Enterprise Rent A Car in Georgetown, DE. I found one of the workers service to be extremely poor and unprofessional! This is the same employee who was very unpleasant in July!
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October 2023 by Eliel Gonzalez-Gomez
First time at enterprise and Irving was great. Made the process smooth.
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September 2023 by Someguy Yup
Jennifer went above and beyond to help me. It’s been forever since I received the level of customer service I did from her. Will recommend this place to anyone.
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June 2023 by Debbie Moore
Jennifer was Awesome!!! After dealing with another Enterprise location for 3 weeks and having 3 different cars with maintenance issues we switched to Georgetown locationJennifer went up and beyond !! She took care of dealing with insurance and made checkup calls to us making sure everything was ok.I highly recommend!!!!!
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June 2023 by Catrina Bergstrasser
Dirty stained cars, very pricey. Wish I would’ve read the reviews I would’ve went somewhere else waste of money. Smells like cigarettes and other odors
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March 2023 by Daniel O’Laughlin
Friendly, helpful, great communication and an overall fantastic experience.
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December 2022 by Klaudia
Excellent customer service and rental vehicle was in great condition. I needed a rental car the last minute when my own SUV needed service and the car dealership in Milford did not have any loaners available. We were looking for SUV given the snow weather forecast in PA during our planned trip. After booking over the phone and online with other car rental companies, we were each time disappointed to learn that vehicles were in fact not available. However, manager at Georgetown Enterprise called us back and told us that an SUV was dropped off early. It was a Jeep Cherokee, in an excellent condition. To say the least, Jennifer saved our trip to the mountains. We will definitely be back when needing a rental car again.
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December 2022 by Sara P
Excellent customer service. Jennifer is the best!
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October 2022 by Laura Welker
Looks like I'm not the only person having issues with Jennifer at this location. If you won't have any cars, especially if you've already got the reservation, you need to be honest with your customers and transfer their reservation to the superior location - Milford- right away. People are losing work hours because she is so bad at her job. What ever happened to "we'll pick you up"?! what ever happened to empathy? Jennifer will string you along, lie right to you, and disregard your concerns. She was rude, unhelpful, and downright uncaring. Do yourself a favor and call Julia in Milford instead. She actually cares, and they don't seem to "run out of cars". Georgetown Enterprise = Worst experience ever. The only reason they got a star is because that was the only way to leave this review and warn all of you.
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September 2022 by Silvia Lima
They get one star because their staff is super friendly. BUT.. My car was in an accident and my insurance had already sent them the claim for a rental and when I called they told me they had no cars available. I called three times and each time they told me to call back later and see if there were any cars available. This is very inconvenient as I had my car totaled and had no other vehicle for work. I missed two days of work because I had no means of transportation. I mean this is literally their business to rent cars. How do they not have any available. would not recommend.
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August 2022 by Maxwell McCullough
The manager at this place went above and beyond to help me and by two boys when we broke down on the way hone from vacation. She stayed late just to make sure we got a car and was an amazing person! Definitely changed my viewpoint of Enterprise significantly knowing that they employ people like her!
